Job Description

Cancellation Clerk - Go Kia Renton

Ready to take the next step in your accounting career? At Go Kia Renton, we're looking for a detail-oriented and motivated Cancellation Clerk to join our accounting team.

This team provides accounting support for three Go Auto dealerships across Renton and Tacoma, giving you the opportunity to work with multiple stores while being part of one collaborative team. If you thrive in a fast-paced environment, enjoy working with numbers, and take pride in accuracy and organization, we'd love to hear from you.

At Go Auto, we don't just offer jobs, we build careers. With a strong promote-from-within culture, ongoing development opportunities, and a supportive team environment, you'll have everything you need to succeed.

What You'll Do

• Submit product cancellation requests accurately and promptly to third-party providers.

• Process and allocate applicable cancellation refunds to customers and lienholders.

• Maintain accurate and up-to-date product cancellation schedules and spreadsheets.

• Review outstanding cancellations and follow up to ensure they are processed and completed.

• Remit product sales to third-party providers accurately and within required timelines.

• Allocate product billings to the appropriate accounts.

• Maintain and reconcile product remittance schedules and spreadsheets.

• Identify and resolve discrepancies related to product cancellations, refunds, billings, and remittances.

• Maintain and update the monthly product cancellation tax refund log.

• Work closely with dealership teams and third-party providers to resolve cancellation and remittance issues.

• Maintain accurate records and supporting documentation for all cancellation and remittance transactions.

• Perform other cancellation and administrative duties as assigned.

What We're Looking For

• Previous dealership billing, accounting, bookkeeping, or administrative experience.
• Cancellation experience preferred
• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office, particularly Excel.
• The ability to manage a high volume of transactions and multiple priorities while meeting deadlines.
• Strong communication skills and the ability to work effectively with multiple dealership teams.
• A positive attitude and a collaborative, team-first approach.

Living Our Core Values

At Go Auto, our people make the difference. Every team member is expected to:

• Demonstrate our core values by being Trustworthy, a Team Player, and Happy to Help.
• Deliver exceptional experiences for both customers and coworkers.
• Follow all company policies and our Employee Code of Conduct.
• Help protect the safety, integrity, and financial well-being of the dealership.
• Maintain the highest legal, ethical, and professional standards.
• Support the growth and success of teammates while contributing to a positive workplace culture.
• Participate in Go University and manufacturer training as requested.

Perks

• Unleash Your Earnings Potential - You will be paid $24-$29/hr based on experience and education, and you will also receive a 401K!
• Vacation Vibes - We understand the importance of work-life balance. Picture yourself sipping margaritas on a sandy beach. After your first year, enjoy one week of vacation. After 2 years, you will have 2 weeks! Reach five years, and you'll have three weeks.
• Learn and Grow - We're committed to your growth and development. We provide ongoing support and mentorship, empowering you to climb the ladder of success.
• Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path.
• Health and Dental - Your well-being matters to us. Experience comprehensive benefits, including healthcare, dental coverage, and a health spending account. We want to see your biggest, brightest smile!
• Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive. We foster a positive and collaborative work environment where everyone supports and uplifts each other. Together, we celebrate victories, overcome challenges, and create lasting friendships.
• Find Your Life-Changing Career - We don't just offer jobs; we build lifelong careers. During your interview, ask us about our inspiring success stories of career growth within Go Auto.

At Go Auto, we're in the business of building careers, not just jobs. Discover our countless success stories of career growth during your interview.

Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

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