Government Project & Account Manager

About us

Gogolook is a leading TrustTech company founded in 2012 and listed on the Taiwan Stock Exchange in 2025 under the stock code 6902. With "Build for Trust" as its core value, the company has expanded its business from Asia to Europe and America. Gogolook’s AI technology is built on the world's largest database of digital scam data, encompassing phone numbers, websites, virtual currency wallet addresses, and other factors.

The company provides diverse anti-scam and fintech services for both consumers and businesses. Its anti-scam offerings include the digital anti-scam app "Whoscall" and a range of enterprise scam prevention solutions in combination with "ScamAdviser."

The Fintech BU empowers consumers through data-driven financial services and inclusive lending: Roo.Cash（袋鼠金融）offers transparent matchmaking for financial products like credit cards, while JUJI（招財麻吉）provides an innovative microloan service for rapid, convenient funding during urgent financial needs.

A foundation member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city and Shibuya City government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight scam, dedicated to creating a "scam-free environment."

Why you should join Gogolook

1. Influential products: What we make are meaningful products that create values for society and defend against frauds.
2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal.

Opening

作為 Gogolook 的 政府專案管理師（Government Project Manager），您將負責政府專案的端到端交付，從前期提案準備、簽約後執行，到後續專案維運與客戶關係維護。您將作為 BD、產品與工程團隊，以及政府客戶之間的協作橋樑，確保各項合約義務與專案交付皆能如期、如質完成。

如果您擅長在複雜的政府專案中梳理資訊、掌握進度，並透過穩定的執行與溝通建立客戶信任，歡迎加入我們。

Responsibilities

• 負責政府專案（包含政府標案、補助案等）的端到端時程管理，確保系統導入、各階段里程碑及驗收作業如期完成。
• 處理、撰寫並追蹤政府正式往來文件（如公文、函文、備忘錄等），並能彈性應對政府機關臨時或緊急的文件與資料需求。
• 使用標準化範本產出並管理每月成效報告，包含偵測量、命中率、案例統計等。
• 統籌期中及期末驗收文件，與 PM／PO 協作，確保方法論、成果及 KPI 達成等內容完整並符合要求。
• 協助處理客戶的操作性問題與數據解讀需求，判斷問題類型並協調適當的內部負責人跟進。
• 參與客戶工作會議及季度督導會議，製作會議紀錄並追蹤後續行動事項。
• 與 BD、PM、PO 等跨部門協作，協調客戶需求與內部產品及工程團隊的執行資源。
• 建立並維護標準化範本與流程，如月報範本、驗收文件檢查清單等，提升專案交付效率與一致性。
• 管理與合約相關的交付項目，及早辨識並反映延遲或未符合要求的風險，避免影響付款或續約。

Minimum Qualifications

• 具 5 年以上專案管理或專案交付相關實務經驗，並有實際執行台灣政府標案或補助案的經驗。
• 具管理與合約或付款里程碑相關交付項目的經驗，能精準掌握專案時程與文件品質。
• 具政府正式往來文件撰寫及處理能力，熟悉公文格式、用語及公部門溝通方式。
• 具高度適應力與抗壓性，能有效處理政府機關臨時或緊急的文件與資訊需求。
• 能獨立產出供政府客戶及管理層使用的正式報告與簡報。
• 具良好的跨部門溝通及內部協調能力，能同時與客戶及內部技術／產品團隊合作。
• 具建立或運作結構化流程的經驗，如範本、檢查清單、SOP 等，以提升專案交付的一致性。
• 具英文書面工作能力，中文聽說讀寫流利，能產出專業交付文件。

Preferred Qualifications

• 具資安、電信或金融服務產業背景。
• 熟悉 SaaS 或企業軟體的專案交付模式。
• 具多方供應商或複雜利害關係人之專案協作經驗。