Operations Specialist

WHO WE ARE

Goldenwest Credit Union is a premier not-for-profit financial cooperative providing exceptional member service to our members with locations in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive. Headquartered in Ogden, Utah Goldenwest Credit Union has been serving the local community’s financial needs for almost 100 years, serving over 200,000 members and counting! Our welcoming member focused approach to banking has established Goldenwest as a model of service in the financial industry; proving to our members that we’ll take care of you!

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude!  We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren’t afraid to grow!  We are an organization of people helping people!

Key Competencies

• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.
• The desire to serve others through meaningful actions.

WHAT YOU CAN EXPECT

Our Operations Specialists eagerly assist department personnel with wires, mobile deposits, IRA’s, OFAC, ACH, drafts and processing insurance claims.

Location & Schedule Availability & Salary Information

• Corporate Branch Center, 5025 S Adams Ave Ogden, UT 84403
• Monday through Friday 8:30 AM – 5:30 PM, rotating Saturdays 9:00 AM – 4:00 PM
• Full-time, 40 hours per week
• Guaranteed Base Wage + Bonus + Incentive

Essential Duties & Responsibilities

• Review mobile deposit checks; approve and deny checks.
• Assist branching with OFAC and wires.
• Assist, as needed, with other responsibilities within Operations; drafts, IRA’s, Insurance and ACH.
• Provide consistent member follow-up.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Why Work For Goldenwest

• Medical insurance - We pay 100% of your deductible!
• Dental insurance - We pay 100% of your premium!
• Vision insurance - Accepted at thousands of providers!
• Paid time-off - We pay you to take 34 days off!
• Paid holidays - Federals holidays off, and Utah employees enjoy Pioneer Day off!
• Education program - We offer discounted student loans and tuition reimbursement up to $5,250/year!
• Retirement accounts for all employees - We pay 100% of your pension and match your 401(k)!
• And many, many more!

Qualifications

• High School Diploma

Skills and Qualities

• Professional communication in writing, over the phone, email, and spoken.
• Active listening skills.
• Positive, service focused attitude.
• Ability to multi-task and remain composed during demanding moments.
• Ability to work independently to accomplish task and goals daily.
• Organizational skills.

If what we offer interests you, and you are committed to being part of an extraordinary team, apply now! We’d love to bring your passion to our organization!

Candidates who submit applications that are not complete, or without a resume, will not be considered.