Service Representative

We are seeking a Service Representative to join our growing team. This position is geared towards any person who is good at customer/sales service and has basic computer skills.

Job responsibilities include:

• Respond promptly to customer inquiries

• Obtain and evaluate all relevant information to handle product and service inquiries

• Provide pricing and delivery information

• Process orders, forms, applications and requests

• Keep records of customer interactions and transactions

• Record details of inquiries, comments and complaints

• Communicate and coordinate with internal departments

• Perform data entry

• Other duties as assigned

Job Requirements:

• Strong written and verbal communication skills

• Basic computer skills

• Ability to manage multiple priorities simultaneously while measuring and reporting efficacy to management

• Good team skills to work with cross-functional team members

• Excellent organizational and administrative skills

• Positive and professional attitude

You can also apply directly on our company site at: goldgatefinancial.com/application.

All your information will be kept confidential according to EEO guidelines.