II.
POSITION SUMMARY:
Under the direct supervision of the Office Manager the Medical Assistant provides a variety of patient care activities and accommodative services for assigned patients. III.
ESSENTIAL FUNCTIONS:
- In collaboration with licensed staff, organizes patient care and general unit activities to accomplish required functions.
- Provides an appropriate environment for the provision of nursing care to individual patients by maintaining the patient room or area in an orderly manner and by assisting in maintaining the neatness of the work environment.
- Provides designated patient care to assigned patients under the direct supervision of a licensed nurse according to physicians’ orders and in conformance with approved patient care standards.
- Performs patient care activities within limits of position—does NOT administer any medication or therapy; does NOT assume independent responsibility for any patient.
- Monitors vital signs with reporting of significant changes to licensed nurse.
- Records intake and output on nursing work sheet with notification of licensed nurse when intake or output is unusually high or low.
- Practices appropriate safety measures in assisting patients with activities during treatment.
- Performs medical assistant skills according to established standards of care.
- Under direction applies principles of infection control in the provision of patient care activities.
- Adapts patient care activities to meet the needs of the adult and elderly patient/family with a focus on special precautions to minimize the potential for patient injury.
- Utilizes equipment in the provision of patient care services safely and effectively with adaptation of equipment usage to the age and general condition of the patient, as indicated.
- Accurately reports changes in patients’ conditions to licensed nurse responsible for patient when indicated.
- Maintains professional level of conduct on wound care unit at all times.
- Facilitates communication with patients, families, physicians, nursing personnel, and personnel from other Hospital departments.
- Utilizes lines of accountability appropriately when errors in own or other’s work are identified.
- Participates in in-service programs and other self-directed learning activities to promote wound care practice.
- Actively participates in the Unit performance improvement activities.
- Consistently provides outstanding service to all patients, physicians, fellow employees, and guests according to position responsibilities.
- Displays initiative to see processes to completion and offers assistance without being asked.
- Consistently responds to requests in a timely manner.
- 20.
- Actively participates in department committees and group meetings with a focus on providing input to improve the quality of services.
- 21.
- Consistently demonstrates behavior, which reflects that working as a team is more important than self-interest.
- 22.
- Demonstrates interpersonal competencies such as problem-solving, negotiation, and conflict management to improve teamwork.
- 23.
- Consistently maintains professional level of conduct.
- Facilitates communication with patients, physicians, guests, and co-workers as appropriate to position.
- 24.
- Consistently demonstrates courteous and positive behaviors, i.e., smile, pleasant tone, good eye contact.
- 25.
- Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences.
- 26.
- Shows respect for wound care property and the property of others.
