Overview
Good Shepherd Hospice Is looking for a seasoned Executive Director to lead our Ardmore team. We are looking for a proven professional, with strong leadership skills who displays a self-starter attitude.The Executive Director at Good Shepherd Hospice will serve as a key leader in the organization, responsible for overseeing all operations, planning, developing, implementing and evaluating all hospice services. Coordinates all aspects of patient care. Serves as the hospice services leader, providing direction and supervision of all staff. Reporting directly to the Chief Operating Officer, the Executive Director will provide strategic direction, operational management, and leadership to ensure the delivery of high-quality, patient-centered care and the achievement of organizational goals.
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Responsibilities
- Ensures that all patient and family services offered by Good Shepherd Hospice comply with federal, state and local regulatory requirements and with accepted professional practice standards.
- Overseeing the entire process from licensure and office setup to staffing, accreditation, and day-to-day operations
- This role encompasses various areas of management including business and clinical operations, business development and growth, financial control, compliance with company policies and procedures, as well as state and federal regulations, and other aspects of general business operations management
- Provide strong leadership and guidance to a multidisciplinary team, including administrative staff, volunteers, and support personnel, fostering a culture of teamwork, accountability, and excellence.
- Advocate for policies and initiatives that support hospice and palliative care, and provide education and outreach to raise awareness and promote understanding of end-of-life care issues.
- Implements clinical operations policies and procedures and a system of staff communication and supervision that ensures coordinated implementation of plans of care and the utilization of necessary services for comprehensive care of the patients consistent with the philosophy and objectives of the Hospice.
- Interviews, hires, supervises, and evaluates the clerical and clinical staff based on performance standards as outlined in written job descriptions of the Hospice.
- Plans, implements and documents the orientation and ongoing education of the clinical staff.
- Maintains ongoing Quality Assessment Performance Improvement (QAPI) activities related to patient and family services, including Performance Improvement Projects and chart audits to ensure the quality of patient/family services.
- Evaluates staffing to provide sufficient personnel for delivery of patient/family services.
- Assures the 24-hour availability of nursing services to patients/families and coordinates “on-call” assignments.
- Coordinates the development, implementation and review of the interdisciplinary Plan of Care for each patient/family.
- Ensures clinical records are maintained according to federal, state, intermediary, and agency standards.
- Participates in the budgeting for patient care expenses and monitors expenses related to patient/family services.
- Participates in state and national hospice organization activities.
- Serves as a resource person and liaison for the patient care managers, social workers, volunteer coordinator, chaplain, and bereavement coordinator.
- Leads or appoints a designee to lead the Interdisciplinary Team meetings and assures appropriate documentation.
- Oversees the orientation and ongoing education of the nursing staff in hospitals and nursing facilities where hospice has established contractual services (i.e.: in-patient hospice beds, nursing home hospice care).
- Serves as a liaison with vendor and providers affiliated with the hospice on a contractual basis. Monitors the quality of services provided by these vendors/agencies.
- Participates on committees, special projects, and other duties as assigned.
- Serves as Section 504 Coordinator for EOE.
- Timely complete appropriate data collection and reporting
Qualifications
- Registered Nurse or Administrator licensed in the state where services are being provided or Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of three years of management/supervisory experience in hospice, home health, or another healthcare setting.
- Demonstrated commitment to the hospice philosophy of care.
- Strong knowledge of hospice regulations, reimbursement systems, and healthcare management principles.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Demonstrated ability to supervise and direct professional and administrative personnel
- Understands hospice care and the services provided to patient and family/caregiver through an interdisciplinary group
- Proficient in budget development, monitoring, and financial analysis
- Extensive knowledge of federal and state regulations and administration
- Outstanding leadership and managerial skills
- Excellent organization, interpersonal, and communication skills
- Exceptional problem-solving, decision-making, and assertiveness skills
- A culture-driven mindset with a servant leadership approach
- Additional details will be provided to qualified candidates
- Can successfully pass background checks & drug screen
