Goodera is the world’s leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.
In this role, you will play a pivotal role in enabling the success of Goodera’s global sales team. You’ll work directly with our Head of Sales (US-based) and partner closely with other sales team members to drive operations, streamline deal administration, and support strategic initiatives across the function.
This is a high-visibility, high-impact role ideal for an intrinsically motivated, smart, ambitious professional looking to accelerate their career in a dynamic, mission-driven company.
Support Account Directors directly with deal-specific action items, tracking, and communications. You must have an excellent client-facing presence in written and live communications. Sales support responsibilities include, but are not limited to:
Joining client calls in support of the Account Directors (ADs)
Understand client requirements and queries, and translate them into relevant deliverables and supporting materials
Assist ADs with deals and prospects by taking ownership of both macro- and micro-level tasks
Actioning call follow-ups, both client-facing and internally
Bring internal teams together to coordinate solutions for clients
Calendar management
Review client materials such as call recordings, emails, and account notes to identify action items and resolve
Work cross-functionally to project manage all administrative tasks for active deals
Maintain HubSpot deal and task tracking
Provide program and project management support for strategic sales initiatives and cross-functional collaboration
Identify opportunities to improve and standardize sales processes, tools, and templates
Collaborate with global teams (GTM, Customer Success, Finance, etc.) to enable a smooth sales engine
2–4 years of total work experience, ideally in RevOps, SalesOps, Program Management, Business Ops, or a Founder’s Office role
Strong communication and stakeholder management skills, especially across time zones
Proficiency in U.S. English and understanding of the language nuances and sentence structures that resonate with a U.S. customer/partner audience
Highly organized with a bias for action and a problem-solving mindset
Experience working with global teams or in cross-cultural environments
Ability to multitask and manage multiple priorities in a fast-paced environment
Experience with tools like HubSpot, Excel, Google, and project management platforms (Jira / Confluence / Asana / Notion)
Willingness to work overlapping hours with US time zones (until 4 PM CT)
Play a key role in shaping the growth engine of a global social impact company
Work directly with senior leadership and gain high visibility across the organization
Thrive in a fast-paced, mission-driven, and collaborative environment
Be part of a global team working to make volunteering more accessible and impactful.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Goodera is a platform that helps companies manage and scale their employee volunteering and social impact programs.