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    Goodwill

    Non-profit Organization Management

    Assistant Store Manager-Full-time-Pineville

    Charlotte, United StatesOn-SiteFull-time$20.95 / hourPosted 2mo ago
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    Job description

    About Us

    At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

    We offer:

    • Starting pay of $20.95/hour
    • Annual merit increases & production bonuses
    • Free career development and skill-building classes
    • Generous employee discounts
    • Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

    Join a team where your work creates meaningful change.

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    What You’ll Do

    As an Assistant Store Manager, you'll help lead the daily operations of a Goodwill retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for both customers and employees. Your key responsibilities include:

    • Lead store activities to ensure strong sales and production performance
    • Support recruitment, interviewing, hiring, and onboarding of new team members
    • Train and develop staff in alignment with company standards
    • Review and verify daily sales reports, deposits, and financial procedures
    • Coordinate product flow and shipments to ensure inventory meets sales goals
    • Open and close the store, manage deposits, and secure the building
    • Provide excellent customer and donor service, including resolving complaints
    • Supervise the processing of donated goods to ensure quality and sales readiness
    • Organize and rotate merchandise by category and color
    • Encourage team motivation through communication and performance feedback
    • Report maintenance needs and safety concerns to store leadership
    • Act as Store Manager in their absence

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    Job details are sourced from the employer's original posting.

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    About the company

    Goodwill

    Goodwill operates thrift stores and creates job opportunities, empowers communities, and changes lives through their services.

    View all Goodwill jobs
    Industry
    Non-profit Organization Management
    Open roles
    22

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