E-Commerce Team Member

Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities. 

Our E-Commerce Department supports and even provides funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a part of E-Commerce, you would be essential to ensuring the success of our online retail operations and Goodwill’s mission. When an E-Commerce Team Member identifies a hidden treasure to sell on the website, they are not only doing their job but helping others in the community.  

*Please note this is a FULL-TIME position with specific job requirements pertaining to e-commerce.  Please see position requirements below before applying.

What Goodwill can offer you:

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities: 

1. Sorting, evaluating, and identifying the value of donated items (including jewelry, collectible items, etc.) to be sold on the E-Commerce website (https://shopgoodwill.com/home)
2. Researching specialty items to write creative descriptions to maximize their exposure and value on the website.
3. Properly photographing each item with a digital camera to market and depict the accuracy to online bidders.
4. Communicating with customers via email and phone to address questions, concerns, or issues about the items listed.
5. Performing proper testing for all jewelry identified with possible value, gems, or precious metal.
6. Maintaining a clean and orderly work environment.
7. Preparing items for shipping.

*Position Requirements:

• Knowledge of jewelry or different types of collectibles.
• Experience in E-Commerce is strongly preferred.
• High school diploma or GED.
• Basic computer skills and knowledge of the Internet and Microsoft Office Suite.
• Experience using a digital camera.
• Basic knowledge of English and creative writing skills.
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Full-time hours, scheduled M-F (day shift).

Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching