Are you an experienced supervisor or manager who thrives in a fast-paced, hands-on environment? Our Manager in Training (MIT) program is designed for motivated leaders who want to build their skills while working for an organization with a meaningful mission. You’ll train closely alongside an experienced Store Manager, learning every aspect of running a successful retail operation before being assigned to lead a store of your own. This is a working manager position—you’ll lead from the floor while managing scheduling, interviewing and hiring, merchandising and pricing, cashiering, opening and closing, and daily store operations. We’re looking for someone who enjoys staying active, leading a team, solving problems, and jumping in wherever needed. Flexibility in schedule and location is essential, as our managers work where the business and team need them most. If you’re ready to lead with purpose and take the next step in your management career, we’d love to hear from you.
Mission Contribution:
Drive Goodwill’s mission by fostering relationships with donors and customers and maximizing store operations. Through careful stewardship of donated goods and a commitment to exceptional service, you contribute directly to funding Goodwill’s employment and training programs, helping individuals overcome barriers to employment.
Primary Functions:
The Retail Store Manager Trainee is designed to prepare individuals for managing a retail location. Under the direct supervision of the Area Manager, the trainee gains hands-on experience in store operations, including processing, merchandising, sales, inventory control, and staff support. The role focuses on building the skills needed to successfully manage a store in alignment with Goodwill’s policies and procedures.
Essential Functions:
Competencies:
Clear Communication*
World Class Customer Service*
Understanding Diverse Needs*
Good Judgment and Discretion*
Protecting the Brand*
Sales and Upselling Skills
Managing Projects
Supervisory Responsibilities:
Oversees Department Operations
Leads Team of 6-10 Employees
Manages Operations at a Single Location
Drives Team Performance to Meet Goals
Requirements:
Self-motivated and detailed-oriented with a strong sense of quality customer service
Must be able to set and reach goals
Must be a team player but recognize individual responsibilities
Able to use a cash register, calculator, credit card processing machine correctly and make change accurately
Good work ethic
Maintain an acceptable attendance and punctuality record
Participate in staff meetings and training, as required
Must be able to demonstrate good judgment in recognizing items appropriate for sale
Able to work with minimal supervision
Able to follow instructions and comply with policies and procedures
Able to maintain good relationships with co-workers
Must be available to work a flexible schedule, including weekends
Must have dependable transportation
Flexibility and willingness to learn
Qualifications:
Supervisory experience for at least one year
High School degree or equivalent
Some college preferred; 4-6 years of related training or experience in lieu of degree
Physical Requirements:
While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull, crouch or crawl, talk and hear. Most activities involve repetitive upper body movement and bending. The employee must regularly lift and/or move up to 50 pounds (unless otherwise restricted)
Must have good hand-eye coordination.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Typical Work Environment:
While performing this job, the employee is exposed to weather conditions prevalent at the time, but works primarily indoors and/or at facility entrance; the noise level in the work environment is usually moderate
While performing this job, the employee may be exposed to some hazardous waste dust and dirt
Will possibly be working alongside and/or managing others with social, mental, and emotional disabilities
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Goodwill Industries Big Bend is a non-profit organization that provides job training, employment services, and other community-based programs for people with disabilities and disadvantages.