You’re someone who wants to make a difference in people’s lives. You’ve got experience in social services but want to extend your reach. Something challenging but also rewarding. That’s our story too! Goodwill Industries of New Mexico is looking for a Social Services Coordinator to assist low-income seniors in obtaining employment training and reaching their employment goals. This opportunity will allow you to work one on one with individuals 55+ in your community, providing employment skills training, community advocacy and more. This is your chance to put your skills and your heart to working for our community. Highly organized individuals with a desire to help the seniors in your community are strongly encouraged to apply. Goodwill Industries of New Mexico offers competitive pay, health insurance, a retirement program, work-life balance, alongside other benefits.
Starts at $ 20.00/hour, negotiable depending on experience, guaranteed 38 hours a week.
Essential Duties and Responsibilities:
- Adherence to the attendance and punctuality policies of Goodwill.
- Exhibit excellent customer service skills as related to your position.
- Develops individual employment plans and job search plan to assist person served in eventual community employment; assist persons served in preparing for and carrying out job interviews.
- Coordinates placement into a host agency; facilitates the host agency training and hiring process and coordinates a service plan with funding agency.
- Provides training to host agencies and co-workers working with program participants.
- Performs other incidental and related duties as required and assigned.
- Travel as required based on caseload, scope of work.
- Contacts participants and performs initial intake interview to identify personal strengths, needs, financial status, and barriers; evaluates program eligibility based on entrance criteria.
- Orientates participants to Goodwill Industries of NM (GINM) policies and procedures including rights and responsibilities of the person served, GINM's mission, programs and services, grievance procedures and confidentiality policies and procedures.
- Refers persons served to other support services as needed, such as medical evaluation and treatment, and social services.
- Conducts ongoing assessments to determine if the services accessed are meeting or have adequately met the person’s served needs.
- Acquires Host Agencies; builds and maintains collaborative relationships with community agencies.
- Tracks and documents person’s served activities in relation to program; maintains records containing pertinent, accurate and current information.
- Completes all required documentation within designated timeframes including but not limited to case notes, program documentation and required reporting.
- Oversees participants in their assigned areas (communities) and ensures the program is being carried out in compliance with policies, procedures and contract guidelines/regulations.
- Attends staff meetings; provides verbal communication on participants and receives new referrals.
- Maintains standards and practice in accordance with applicable laws, regulations and requirements, as well as professional standards.
- Enhances professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops.
- Ensures HIPAA compliance.
- Responsible for the safety of all persons served under his/her supervision.
- Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
- Maintains confidentiality of all privileged information.
