CDS-SCSEP Service Coordinator - Upstate

GENERAL RESPONSIBILITIES:

The SCSEP Service Coordinator administers the activities of the SCSEP program. This includes recruitment, intake/eligibility, assessment, assisting participants with employment training, job placement, employment support and development for continued community employment.

SPECIFIC RESPONSIBILITIES:

1. Responsible for the safety of all clients and staff under her/his supervision.
2. Adheres to the mission of GIUMSC and the SCSEP program.
3. Administers and oversees the activities of the local SCSEP Service Area.
4. Oversees and supervises local SCSEP site staff/participants to direct the delivery of activities in their respective communities/regions/counties.
5. Ensures that policies and controls for SCSEP are in place to ensure compliance with contract deliverables.
6. Ensures that billing coordination and record of participant timesheets and payroll are conducted and approved in a timely manner.
7. Coordinates and conducts local SCSEP site activities to recruit, conduct intakes/orientations, and place program participants in training services, including Host Agency acquisitions, orientations, assessments, and partnerships.
8. Ensures and implements policies, practices, procedures, and controls for SCSEP program in compliance with all regulations, including HIPAA compliance.
9. Create partnerships with supportive service providers, business, and other organizations that support the GIUMSC SCSEP program.
10. Compiles weekly, monthly, and quarterly reports of SCSEP activities.
11. Conducts presentations and workshops as appropriate.
12. Travel frequently to local sites with the possibility of overnights stays.
13. Markets and obtains referrals for services.
14. Assists clients in securing and retaining appropriate employment by:
15. Assessing the Participant’s job strengths, abilities and possible barriers.
16. Develop and Update of individual employment plans and job search activity.
17. Assisting participant in job search skills attainment.
18. Facilitating the host agency training and hiring process.
19. Coordinating service plan with funding agency.
20. Providing training to host agencies and coworkers working with SCSEP Participants.
21. Continue day-to-day progress and retention services for SCSEP participants.
22. Document all activities through narrative, statistical and financial reporting.
23. Perform all other duties as assigned.

Responsible to: SCSEP Team Lead

Education and/Or Experience: Associate’s Degree in Human Services, Education, Liberal Arts preferred; or High School Diploma and 5 years’ experience in a related field; or a combination of related experience and education. Knowledge of the Older Americans Act and amendments and the Workforce Investment Act is a plus. Knowledge of relevant federal, state, and local regulations affecting employment and training practices. Three (3) years of program delivery experience, including program development responsibilities.

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to drive, have a valid South Carolina driver’s license, liability insurance, dependable vehicle, and clean driving record. Ability to successfully complete a criminal background check, drug/alcohol test and FBI fingerprinting.

Knowledge, Skills and Abilities:

• Demonstrated supervisory skills
• Knowledge of the Older Americans Act, Workforce Investment Act regulations and procedures
• Proficiency in MS Office (Word, Excel, Access) and Outlook
• Excellent oral and written communications skills; bilingual skills are preferred.
• Knowledge of social service and community agency practices
• Ability to network and develop partnerships with local employers and host agencies
• Strong Interpersonal Skills
• Knowledge of organizational practices, policies and procedures, and compliance with the same.
• Knowledge, understanding, and compliance with Safety policies and procedures.

Ability to:

• Read, write, speak, and understand English.
• Carry out instructions in verbal and written format in an effective manner.
• Interact and maintain good working relationships with individuals of varying social and cultural backgrounds, and people with disabilities.
• Work flexible/extended hours, various schedules, and travel frequently to local sites as needed.
• Work independently and demonstrate effective time management skills.
• Maintain confidentiality.
• Handle multiple tasks and meet deadlines.
• Comply with ADAA regulations.
• Maintain excellent attendance and punctuality.
• To provide excellent customer service

Supervisory Responsibilities: Supervises assigned staff participants and SCSEP volunteers.

Physical Requirements: Daily requirements may include climbing, balancing, reaching, talking hearing, seeing, standing, stooping, kneeling, handling, lifting, carrying, pushing, and pulling. May be exposed to dust and odors. May be required to do limited work outdoors.

Safety & Security:      Responsible for following all safety, security, and money handling procedures, as directed by Goodwill policy. 

Work Hours:   8:00 AM – 5:00 PM Monday – Friday, or whatever hours are required to meet the professional requirements of the job.

Work Attire:    Casual business attire; however, professional business attire when appropriate.  Dress is to be reflective of Goodwill’s positive image in the community. Each associate is expected to present a fashionable, neat, and clean appearance at all times.

I understand that continued employment as a SCSEP Service Coordinator is contingent upon continued funding of the program.

Equal Employment Opportunity: Goodwill Industries of Upstate/Midlands South Carolina, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, family medical history, marital status, or any other status protected by applicable federal, state, or local laws.

Reasonable Accommodations: Applicants who require a reasonable accommodation during the application or hiring process may request assistance by contacting [email protected] or calling 864-351-0100. Alternative methods of applying are available upon request.

Essential Functions: Employment is contingent upon the candidate's ability to perform the essential functions of the position, with or without reasonable accommodation. Essential job functions may include physical requirements such as lifting, pushing, pulling, carrying, and moving objects.