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    Goodwill of Greater Washington

    Non-profit

    General Manager in Training - Montgomery County

    Germantown, United StatesOn-SiteFull-time$65k – $700k / yearPosted 2d ago
    All Goodwill of Greater Washington jobs

    Job description

    Overview

    Responsible for successful completion of a program which trains on all facets of operating a Goodwill retail store and prepares for installation as a General Manager in a store. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

    Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP).  403(b)/401(k) plan with match available after 1 year.  Bonus eligible.

    Responsibilities

    Essential Competencies: 

    •    Customer Focus•    Financial Acumen•    Ensures Accountability•    Develops Talent•    Builds Effective Teams•    Demonstrates Self-Awareness•    Situational Adaptability

    Key responsibilities and Accountabilities:

    1. Work in assigned store(s) under the guidance of the Retail Manager, Production Manager or General Manager to learn the procedures to operate all facets of the retail store and production.

    2. Upon completion of the training period demonstrate full understanding and adherence to operating standards in the following areas:

    a. Each of the reports required for store operations

    b. Communication requirements

    c. Company polices

    d. Register and cash handling procedures including bank deposits

    e. Merchandising expectations and rotation

    f. Ordering procedures

    g. Salvage handling

    h. Productivity standards

    i. Employee review process

    j. Forms in use

    k. Customer service expectations

    l. Staff supervision

    m. Scheduling

    n. Budget management

    o. Proper opening and closing of the store

    p. Security and loss prevention

    3. Meet with home office positions to learn about how each interfaces with the field including HR, Accounting, Marketing and Transportation.

    4. Meet with the Training & Employment division to understand and appreciate the mission of Goodwill.

    5. Work in assigned store(s) under the guidance of the Retail Manager, Production Manager or General Manager to learn the procedures to operate all facets of the retail store and production.

    6. Meet with home office positions to learn about how each interfaces with the field including HR, Accounting, Marketing and Transportation.

    7. Meet with the Training & Employment division to understand and appreciate the mission of Goodwill.

    Supervisory Responsibility:

    This position has supervisory responsibility only in the case of specific assignment for such by the VP of Donated Goods and Retail Sales. That responsibility may include the retail and production managers and staff at any assigned store.

    Term

    This is a temporary assignment as individuals hired for this position are expected to successfully complete this program in its entirety.

    Qualifications

    Required Qualifications:

  1. High school diploma or equivalent plus two to five years previous retail management experience.
  2. Ability to communicate in effectively English, both orally and in writing.
  3. Basic math and computer skills.
  4. Great customer service skills and the ability to handle customer complaints in a fair, impartial and professional manner.
  5. Ability to exercise good judgment in handling day-to day situations
  6. Preferred Qualifications:

    Bachelor’s degree in business or related field.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Goodwill of Greater Washington

    Goodwill of Greater Washington is a non-profit organization that provides job training and employment services to people with disabilities and other barriers to employment.

    View all Goodwill of Greater Washington jobs
    Industry
    Non-profit
    Open roles
    164

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