Service Coordinator

The Goodwill EARN/Work Ready holistic program identifies ways to serve the entire family through multigenerational activities. The Service Coordinator is the main point of contact and support for Goodwill EARN & Work Ready participants. This position will provide strength-based, holistic case management services related to all aspects of a participant’s life, including assessing family strengths and barriers, goal planning, service coordination, and support accessing resources and referrals. The Service Coordinator will collaborate with the EARN/ Work Ready team to ensure participants receive services that best meet their needs.

Duties will also include but are not limited to:

• Collect comprehensive information about participants and their families such as existing supports, childcare, transportation, housing, education, criminal background, employment, medical and mental health treatment, substance use, barriers, strengths, and goals.
• Assist participants in setting life goals and specific and measurable plans to achieve their goals.
• Maintain up-to-date knowledge of community resources as they relate to the needs of Goodwill EARN/ Work Ready participants.
• Collaborate with participants, EARN/Work Ready team, and other appropriate parties to ensure the appropriate services are delivered to program participants.
• Advocate for participants and families, so that their voices and priorities are fairly considered.

External Hiring Range: $37,960.00 up to $39,478.40/year

Schedule: Hybrid schedule some flexibility to work remote. Monday through Friday (8:00 a.m. – 4:00 p.m.) Schedule can vary depending on department needs.

Travel: Local travel may be required.

• High school diploma or equivalent AND 4 years of experience required. OR
• Associate degree AND 2 years of experience required. OR
• Bachelor’s degree AND No experience required.

Required Experience: Experience locating resources and services for at-risk and/or vulnerable population required. Experience should include some or all of the following: goal Planning, supporting clients with issues related to poverty, childcare, transportation, food and housing insecurity, basic needs, unemployment, underemployment, criminal backgrounds, mental health and D&A issues, ID/DD.

Required Degree(s): Human Services, Psychology, Rehabilitation Science, Social Work, or related degree.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

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http://bit.ly/3uWsT5g