Customer Growth Associate, SBS Scaled, GCS, Market United Kingdom (English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes.
• Ability to communicate in English fluently in order to interact in this customer-facing sales role.
• Ability to travel to the office for customer meetings, team meetings and training, as required.

Preferred qualifications:

• Experience with Google Ads and online advertising or Google Ads certified.
• Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or similar fields.
• Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
• Ability to be creative and think strategically.
• Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online.

About the job

Responsibilities

• Serve as a consultative sales advisor to SMB customers and agency partners. Build strong relationships with key decision-makers to align Google advertising products with their growth goals.
• Own and manage a high-volume set of accounts. Engage with clients via phone and email to identify upsell opportunities, drive product adoption, and exceed quarterly revenue and growth goals.
• Evaluate campaign performance, deliver data-driven account recommendations, and pitch advanced digital marketing strategies to business owners.
• Execute full-cycle relationship management from proactive outreach and client pitches to internal strategy building and campaign performance reviews.
• Meet and exceed individual business quotas while delivering an outstanding, high-value experience to Google's advertisers.