Manager, Program Manager, Pixel Voice of the User

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in program or project management.
• 5 years of experience in a leadership role.

Preferred qualifications:

• Experience with community management and user engagement.
• Experience in bug triage, data analysis, or script development.
• Experience with beta testing or user feedback programs.
• Ability to develop and execute strategy, with experience presenting to leadership.
• Strong communication and stakeholder management skills.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Responsibilities

• Develop and execute the team's strategy, present to executive stakeholders, and lead a team by providing mentorship, professional development, and coaching.
• Lead the execution of product testing programs, including the design, tracking, and coordination of the team's projects, while also overseeing all operational logistics such as hardware distribution and returns.
• Provide technical judgment on areas impacting users and program goals, including build strategies, feature readiness, bug triage, and the development of new tools or data dashboards.
• Manage all communications with executive and cross-functional leaders, and oversee the team’s community engagement strategy, including user recruitment, marketing, and direct engagement.