Manager, Technical Program Management, Production 2020

Minimum qualifications:

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 8 years of experience in technical program management, managing cross-functional engineering programs.
• 5 years of experience leading a team and managing people.

Preferred qualifications:

• Experience in the operations of infrastructure for maintaining a reliable fleet of machines in the infrastructure on a large scale.
• Knowledge of industry best practices and standards within site reliability engineering.
• Ability to think strategically and execute methodically.
• Ability to work effectively with highly technical engineering teams across multiple organizations.
• Ability to have an AI-first mindset in understanding where to utilize the technology and capabilities to enhance progress and delivery.
• Ability to communicate and influence at multiple levels, including executive leadership, partners, managers, and engineers, to develop strategic relationships and drive effective execution.

About the job

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

The Production 2020 program is an SRE initiative with the mission to meaningfully reduce the amount of time a typical Google engineer spends on basic service management in production.

The P2020 TPgM team partners with the Production 2020 organization to develop and deploy internal solutions that increase the productivity of Google engineers (across all business units) as they operate their Google Production services. You will be a strategic leader who orchestrates program strategy and leads cross-functional teams to deliver business-critical technical improvements.

Responsibilities

• Deliver results in dynamic and ambiguous situations.
• Develop and articulate long-term strategy for highly complex, ambiguous programs reaching beyond the immediate organization to drive efficiency.
• Become a trusted advisor to executive decision-makers, providing valuable technical insights and aligning executive stakeholders on program direction and sensitive communications.
• Establish best practices and systems for identifying improvements in processes, products, or services through measurement and performance metrics. Lead a governance structure that drives effective executive decision-making, mitigates cross-organization dependencies, and establishes a cadence for program reviews and resource stewardship.
• Identify, mentor, and develop high-potential program managers and team members, preparing them for future roles within the organization or with peer organizations in Google.