Program Manager III, Capacity Planning, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience in supply or demand planning within supply chain management (e.g., forecasting, supplier management, inventory management, capacity management).
• Experience working with supply chain analytics (e.g., scripting, dashboards, forecasting).

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.
• Experience with data center hardware technology and data center capacity planning and budgeting.
• Experience with change management success across capacity planning, resource management and delivery, new product introduction, supply chain management, or infrastructure deployment.
• Experience managing programs and cross-functional teams, with excellent verbal and written communication and presentation skills.

About the job

Google Cloud Platform is rapidly growing its global footprint and product offerings, while changing the way the world uses computing. Capacity at the right place, at the right time, in the right form is a prerequisite to meet customer needs, enable GCP business growth, and run our business efficiently. If you are interested in solving this really complex problem at a global scale across GCP products and top accounts, look no further.

As a Program Manager, you will use your technical and business depth, excellent organizational, communication, and people management skills to work with stakeholders ranging from sales, customer engineering, professional services organization, product, and engineering.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Lead the coordination of capacity planning activities for some of Google Cloud AI/ML product portfolios.
• Analyze customer usage patterns and lead consensus demand planning processes with account teams to build long-term demand forecasts that anticipate resource needs for long lead time products.
• Identify and mitigate potential capacity bottlenecks through proactive monitoring and demonstrate operational excellence to minimize downtime and service disruptions for strategic customers.
• Lead regular capacity review meetings with stakeholders to communicate performance metrics, discuss future requirements, and align business objectives with technical capabilities.
• Design and implement tooling and automation in partnership with Google Cloud engineering teams to deliver operational excellence and reduce manual toil.