Senior UX Researcher, Learning Frontiers, LearnX

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• Experience with large-scale surveys design and analysis.
• Experience working with educational products.
• Experience working with cross-functional teams.
• Excellent people management, communication, and collaboration skills.

About the job

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.
You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

As a Senior UX Researcher on the LearnX team, you will lead research to identify product opportunities for learners across Gemini, NotebookLM, Labs, and YouTube. Your work will advance GenAI investments for students and guide the user experience.

Learning is the ongoing quest for understanding, and we made it our mission more than 20 years ago to organize the world’s information to make it universally accessible and useful. The learning landscape is changing, and the Learning and Education team's mission is to help everyone in the world learn anything in the world. We provide the information, tools, and services that help people gain knowledge, fuel curiosity, and prepare for what’s next. We focus our work to add the most value for users to enable learning for school, work, and life. We believe everyone can and should have access to quality learning experiences to reach their full potential.

Responsibilities

• Drive an impactful research agenda focused on LearnX's new product initiatives.
• Identify emerging product opportunities by understanding user needs and the competitive landscape to help teams achieve product-market fit.
• Lead a continuous research program that provides foundational and iterative insights to product innovation teams.
• Partner with designers, product managers, engineers, and other teams to inform product decisions, and assist in organizing research events and design sprints.
• Leverage storytelling to communicate research findings and advocate for a user-focused perspective in product discussions and strategic planning.