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    Gopuff

    Delivery Service / E-commerce

    Director of Operations

    London, United KingdomOn-SiteFull-timePosted 1mo ago
    All Gopuff jobs

    Job description

    About Dija

    Dija is on a mission to transform the way consumers do grocery shopping by offering the fastest delivery in London. We are looking for a team to build the future of delivering orders to customers in 10 minutes flat. Impress at our fast-growing start-up and there could be opportunities to grow with us.

    Duties and Responsibilities

    • Plan, direct, and manage all store and warehouse operations including deliveries, inventory, equipment, and systems
    • Design process maps, monitor and implement changes to business processes and tailor adjustments as needed
    • Develop and implement action plans to improve performance, providing direction and guidance on executing company programs
    • Implement and monitor human resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
    • Teach and train the site leadership in controlling expenses to ensure adherence to budget and sales volume
    • Create and implement plans to improve the financial performance of the warehouses
    • Support the site operations team in their recruiting efforts to ensure that we have the proper staff to manage day-to-day operations
    • Coach and train Dija staff in your warehouses to continue to improve day-to-day execution, while preparing them to take on new roles and responsibilities

    Skills, Qualifications and Experience Required

    • Experience in store operations, store replenishment, and people management
    • Experience in a fast-moving startup environment
    • Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
    • Adept at analytical work and the ability to motivate others in a deadline-driven environment
    • Demonstrated ability to solve complex problems under pressure
    • Effective communicator
    • Ability to think and drive strategic initiatives across a large span of operations
    • Ability to guide, direct, maintain and monitor all activities associated with the successful application of business excellence 
    • Ability to work proactively with all stakeholders to maintain a programme of continual improvement within their areas of responsibility

    Benefits

    • Competitive pay with share options
    • Pension scheme
    • 28 days of holidays including bank holidays
    • Choice of hardware

    Job details are sourced from the employer's original posting.

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    About the company

    Gopuff

    Gopuff is a technology company that provides an instant delivery service for snacks, drinks, and everyday essentials. They operate a network of micro-fulfillment centers to deliver products directly to consumers.

    View all Gopuff jobs
    Industry
    Delivery Service / E-commerce
    Founded
    2013
    Open roles
    794

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