Pastoral Care

Qualifications:

· Minimum high school diploma or GED.

· Certification in biblical studies or ministerial ordination or license

· 3-plus years of experience in ministry leadership, pastoring, coaching, and social work

· A passion and commitment to people of every background

· A passion and commitment to minister, actively listening and asking good questions.

· Professional phone, in-person, and written communication skills along with active listening

• Effectively works on multiple tasks simultaneously
• Proficient computer abilities using Microsoft Office and web-based management systems
• Proficient listener and problem-solver
• Ability to establish a positive rapport using sincerity and professionalism
• Create an environment of social positivity. Lives and breathes quality, service, value, and cleanliness. with a passion to serve people

· Maintain a valid Arizona Driver’s License and must have a clean driving record

· Bilingual English/Spanish a plus

· Must be Christian, living a life dedicated to Christ, and be an instrument of God’s love, grace, hope, and forgiveness to all

Physical Demands:

· This individual may encounter individuals who are ill and/or contagious and must take precautions to ensure the health and safety of everyone

• Requires frequent sitting, standing, and walking; lifting, carrying, pushing, and pulling objects weighing up to 50 pounds

Mental Demands:

· The population we serve is typically in crisis.  This can cause emotional stress and compassion fatigue.  GRM highly promotes employee self-care

Employment Status:

· Full-time 40 hours per week nonexempt; eligible for paid time off; eligible for benefits

• Anticipate Flexible Schedule - This position may require evening, overnight and weekend shifts
• BFOQ (Bona Fide Occupational Qualification) Faith aligned

Reports to:

· Pastoral Care Manager

Starting rate of pay: $17.01 per hour

Responsibilities & Duties

Pastoral Care is responsible for ministering and connecting with all Program Guests to increase spiritual wellness, guiding, reconciling, and coaching, as well as equipping, training, and developing the Pastoral Care volunteers in function and participation. The Pastoral Team serves as models for guests while sharing hope and guidance through the program experience. The Pastoral Team is directly involved with providing quality services to our guests in an environment of Love, Grace, Dignity, and Respect.

General Activities:

· Warmly greet all guests, including, but not limited to, visitors, volunteers, vendors, staff, guests, donors, community groups, church groups, and public officials

· Under the leadership of the Pastoral Care Manager, maintain the Pastoral Standard of Excellence and actively participate in the process of upholding this standard among the Pastoral Team

· Teach Bible and Relational Classes per the GRM Statement of Faith, not supporting denominational distinctiveness and respect for other Christian denominations

· In collaboration with the Pastoral Care Manager, Director of Program, assist in developing a bible curriculum in accordance with the Statement of Faith of GRM and non-denominational in nature

· In collaboration with the Pastoral Care Manager, Director of Shelter Program, and Senior Director of Program, assist in upholding the Standard of Excellence and integrity of the program

· In collaboration with the Pastoral Care Manager, Director of Shelter Program, and Senior Director of Program, provide special services such as Christmas and Easter appropriate services, prayer times, etc

· Maintain thorough and timely guest records in the cloud-based tracking system, documenting services, guest incidents, mandated reporting, and documenting guest attendance in chapel services or the Pastoral Care office

· Provide biblical instruction through teaching in 1:1 instruction, classes (as assigned), and chapel service

· Assist the Pastoral Care Manager in coordinating special events and activities

· Providing training and development for pastoral care volunteers

· Provide support to Pastoral Care volunteers

· Support the Pastoral Team or, in the absence of one service in that capacity

· Train the Pastoral Care Volunteers, coordinate them, and provide continued support

· Collaborate with partnering churches and ministries, participating in chapel events and providing volunteers

· Record and Report outcomes of GRM Intake efforts as outlined un department playbook

· Perform other duties as assigned

Essential Experience, Skills, and Competencies:

· The ability to pray with, advise, and direct guests' efforts relating to spiritual and program needs

· De-escalate adverse situations, both physically and emotionally, and appropriately redirect or initiate other measures to control behavior by providing appropriate crisis intervention and conflict resolution as needed

· Support guests in the Genesis process

· Teach classes and preach at chapel services as needed

· Establish and build healthy Christ-honoring relationships with guests while maintaining the Code of Ethics for professional certification

· Lead guests in grace and accountability, holding guests accountable to the program and the Program Guidelines & Protections

Professional Development:

· Attend staff meetings or other meetings as directed

· Attend professional training and networking opportunities as directed

· Support guests in the Genesis process

Requirements:

Consistent with our formation and purpose, all employees of Gospel Rescue Mission, upon hire and continuously while employed must:

· Have a personal relationship with Jesus Christ as Lord and Savior

· Agree in principle and practice with our Statement of Faith

· Uphold our Mission, Core Values, and our Christian Code of Conduct, maintaining a lifestyle of integrity, honesty, and responsibility

· Role-model Christ-like attributes and values through our personal actions, words, and attitudes 

Gospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor. Everything we do in this ministry should be centered on the will of God and honor the name of Jesus Christ.

Gospel Rescue Mission's policy is to complete a background check, drug test, and motor vehicle authorization for applicants in the conditional offer stage.