ob Summary
Ensures the highest level of cleanliness and safety in all public and back of the house areas. Promotes excellent public relations and 100% satisfaction. Works as a valuable member of a dedicated professional team.
Job Specifications
Qualifications
Good service skills
Ability to work as part of a dynamic team to consistently deliver a quality product
Basic English language skills
Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs.
Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment
Able to work a flexible schedule, including weekends and holidays
Job Specific
Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards
Follows OSHA regulations and policies/procedures set forth by Housekeeping department
Applies excellent guest relations skills when interacting with guests
Consistently maintains a positive attitude
Encourages a positive attitude among Team Members
Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction
Performs all duties in a timely and professional manner
Applies teamwork skills at all times
Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows
Cleans and dusts lobby areas
Uses proper chemicals when cleaning as described by the department’s procedures
Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department
Turns lost and found items into Housekeeping Manager in accordance with hotel standards
Cleans and sanitizes assigned public and back of the house areas
Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
Transfers and stocks all supplies from Receiving as directed
Ensures that the Housekeeping storeroom is neat, organized, and secure
Assists in the cleaning and restocking of Room Attendant mobile transports
Uses glass washer to clean glasses
Refills all spray bottles with cleaning chemicals
Wipes down and/or cleans Room Attendant mobile transport equipment
Cleans chandeliers
Properly uses and maintains equipment and supplies
Maintains excellent condition of grounds, floors, carpets, etc.
Cleans ashtrays and ash urns
Cleans elevator doors, tracks and foyers
Washes doors
Vacuums, sweeps and mops hallways
Cleans interior windows
Cleans door jams and fire boxes
Cleans and mops stairwells, cleans handrails
Replaces burned out light bulbs according to established procedures
Moves furniture in rooms as required
Cleans spots on walls
Removes room service trays from hallways and stores them in designated room
Cleans spots on carpets
Assists Attendants by emptying trash, takes trash to the compactor
Cleans offices according to established schedule
Cleans Reception Desk and back office areas
Cleans back of the house windows as needed
Attends all department meetings as scheduled
Fills Attendant bottles with chemicals according to department guidelines
Checks all vacuums used by Room Attendants
Completes in a timely manner all daily cleaning items for the specific public area assigned
Special projects and other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow Team Members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Job Specific
Reports to work as scheduled, in proper uniform, in accordance with the hotel’s personal appearance standards
Follows OSHA regulations and policies/procedures set forth by Housekeeping department
Applies excellent guest relations skills when interacting with guests
Consistently maintains a positive attitude
Encourages a positive attitude among Team Members
Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction
Performs all duties in a timely and professional manner
Applies teamwork skills at all times
Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows
Cleans and dusts lobby areas
Uses proper chemicals when cleaning as described by the department’s procedures
Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department
Turns lost and found items into Housekeeping Manager in accordance with hotel standards
Cleans and sanitizes assigned public and back of the house areas
Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
Transfers and stocks all supplies from Receiving as directed
Ensures that the Housekeeping storeroom is neat, organized, and secure
Assists in the cleaning and restocking of Room Attendant mobile transports
Uses glass washer to clean glasses
Refills all spray bottles with cleaning chemicals
Wipes down and/or cleans Room Attendant mobile transport equipment
Cleans chandeliers
Properly uses and maintains equipment and supplies
Maintains excellent condition of grounds, floors, carpets, etc.
Cleans ashtrays and ash urns
Cleans elevator doors, tracks and foyers
Washes doors
Vacuums, sweeps and mops hallways
Cleans interior windows
Cleans door jams and fire boxes
Cleans and mops stairwells, cleans handrails
Replaces burned out light bulbs according to established procedures
Moves furniture in rooms as required
Cleans spots on walls
Removes room service trays from hallways and stores them in designated room
Cleans spots on carpets
Assists Attendants by emptying trash, takes trash to the compactor
Cleans offices according to established schedule
Cleans Reception Desk and back office areas
Cleans back of the house windows as needed
Attends all department meetings as scheduled
Fills Attendant bottles with chemicals according to department guidelines
Checks all vacuums used by Room Attendants
Completes in a timely manner all daily cleaning items for the specific public area assigned
Special projects and other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow Team Members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.
Job details are sourced from the employer's original posting.
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