Job Summary
The Line/Prep Cook will be primarily responsible for preparing food that results in high quality of taste and appearance to satisfy guests and maximize food revenues. Prepares meals in accordance with the portion and quality standards specified in recipes or as otherwise designated by servers within policy; controls food usage to minimize waste.
Job Specifications
Qualifications
- Ability to work as part of a dynamic team to consistently deliver a quality product.
- Required to complete a Food Handlers Certification course.
- Must be able to work well under pressure.
- Must be able to stand for longer than 8 hours.
- Must be able to speak, hear and see.
- Must have English language skills to clearly communicate verbally with supervisors and co-workers and from time-time with our members and their guests.
- Prior culinary experience and knowledge of hospitality industry dining is a plus.
- Tolerance of all cultures
- Able to work a flexible schedule, including weekends and holidays.
- Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time.
Job Duties
Job Specific
- Deliver exceptional customer service by preparing food items consistently and adhering to all recipe standards.
- Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown
- Operate and maintain all standard kitchen cooking equipment including, grill, fryer, flattop, and broiler.
- Maintain cleanliness in assigned station and/or station.
- Communicate with Executive Chef and service staff to maintain service efficiency and guest satisfaction.
- Ensure product presentation, quality and cook time are in accordance with Clevelander standards.
- Practice sanitary and safe food handling by properly following health department regulations.
- Adapt food menu items to customers preferences.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset.
- Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Consistently maintain a positive attitude.
- Encourage a positive attitude among Team Members.
- Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction.
- Perform all duties in a timely and professional manner.
- Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook.
- Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards.
- Applies excellent guest relations skills when interacting with guests.
- Observes hotel telephone etiquette, message, and call handling procedures.
- Special projects and duties as assigned.
General
- Promotes and applies teamwork skills at all times.
- Is polite, friendly, and helpful to guests, management and fellow Team Members.
- Executes emergency procedures in accordance with hotel standards.
- Complies with required safety regulations and procedures.
- Attends appropriate hotel meetings and training sessions.
- Maintains cleanliness and excellent condition of equipment and work area.
- Complies with hotel standards, policies and rules.
- Recycles whenever possible.
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards.
