CET Student Assistant (FWS/NFWS)

Position Summary/Purpose

The purpose of this position is to support the daily operations, growth, and goals of the College of Engineering & Technology.

Primary Responsibilities/Accountabilities/Essential Functions

• Support the successful day-to-day operation of the office through assigned clerical and administrative duties. Responsibilities may include:
  • Managing department email inboxes
  • Answering office phone lines and responding to inquiries professionally
  • Greeting and assisting office visitors
  • Scheduling appointments, meetings, and events
  • Filing, organizing, and maintaining department records
  • Entering and updating data in university systems with a high degree of accuracy
  • Tracking completed work and projects using platforms such as Outlook, Teams, Trello, or OneNote
• Assist with office events, workshops, meetings, and department activities by:
  • Helping with event setup, operation, and teardown
  • Tracking attendance and participation
  • Assisting with promotional materials and student outreach efforts
  • Supporting communication efforts to increase awareness of department resources and opportunities
• Provide basic technical support and assistance, including:
  • Assisting staff with troubleshooting common technology issues
  • Supporting the setup and maintenance of office equipment, computers, printers, and presentation technology
  • Helping maintain digital files, shared drives, and online systems
  • Assisting with website, database, or software updates as needed
  • Learning and utilizing department software systems and technology tools effectively
• Collaborate professionally with students, faculty, staff, and external contacts to support departmental initiatives and daily operations.
• Complete additional duties and special projects as assigned.

Equipment Used and Responsibility

• Laptop/Desktop computer
• Phone system
• Copier and printer equipment
• General office supplies
• Microsoft Office Suite and department software systems

Qualifications

• Strong working knowledge of Microsoft Office Suite and the ability to quickly learn new technologies and software systems.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to work independently with minimal supervision while also contributing effectively in a team environment.
• Strong written, verbal, and interpersonal communication skills.
• Professional and courteous demeanor when interacting with students, faculty, staff, and visitors.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Basic troubleshooting or technical support experience preferred but not required.