Position Summary
Under the direct supervision of the Manager, F&B, this position is responsible for managing the guest bills with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may serve at a counter, in a restaurant, coffee shop, on a casino floor or other areas. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Enters guest bills into the POS
- Counts out change and gives to the guest
- Explains pricing to guests when requested for clarification
- Maintains the cleanliness of the cashier stand and area
- Maintains own cash float and count s cash float at end of shift
- Performs opening and closing duties as required
- Restocks potato chips, candy, etc. (if applicable)
- Ensures an adequate stock of napkins, cutlery, etc.; replenishes when necessary
- Ensures tab le availability by communicating with bussing staff
- Assists with bussing duties during slower periods
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- High School Diploma; Post Secondary hospitality or hotel education an asset
- Minimum 1 year cash handling
- POS experience
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Computer literacy in MS Office
