Overview
The Mobile Technician is responsible for performing all levels of troubleshooting and repair services of customer trailers, chassis, containers, and truck bodies at a customer site using a mobile service truck. This position has the possibility to work outdoors, in the elements, or across multiple shifts including nights and/or weekends in addition to overtime; it requires full-time attendance. The Mobile Technician is the facing representative to the customer on the customers property or their customers property.
Responsibilities
- Perform intermediate level troubleshooting and preventive maintenance tasks to include, but not limited to, tire replacements/flat repairs, brake adjustments/services/replacements, electrical diagnostics and repairs, ABS diagnostics and repairs, basic structural repairs on trailer chassis, sub-frames, etc.
- Perform annual FHWA (Federal Highway Administration) Inspections.
- Patch holes in trailer/container side panels and roofs ensuring all holes are sealed and watertight.
- Understand and demonstrate the proficient use of a cutting torch and welding equipment and perform mid-level repairs on chassis, frames, brackets, etc.
- Accurately complete work orders and other written materials according to established procedures.
- Ability to accurately enter data with a computer utilizing company maintenance software.
- Operate assigned service truck in a professional manner and according to company requirements; keep unit clean and well stocked. Keep all company provided tools and equipment clean and serviceable.
- Provide excellent customer service to service customers.
- Maintain/Build relationships with service customers.
- Ability to accept responsibility for their own safety, as well as the safety of others.
- Other duties as assigned.
Qualifications
- Education: High School diploma or GED
- Experience: Minimum of 1 year of experience in Semi-Trailer maintenance and repair and/or training, or equivalent combination of education and experience.
- Skills: Must display excellent sense of integrity and initiative.
- Travel: As needed, to and from customer properties/equipment.
- Tools: Must furnish own hand tools.
- Valid Driver’s License, CDL preferred.
- A favorable background screening, physical and drug screening, and proof of work authorization in the United States is required for employment.
