Youth Services Case Manager (Family Advocate III)

Youth Services Case Manager (Family Advocate III)

Office Location: 127 South Front Street, Fremont, OH 43420

Service Area: This position provides services to young adults throughout Wood, Sandusky, Seneca, Ottawa, Erie, Huron, and Richland counties. Regular travel within the assigned service area is required.

Schedule: Monday - Thursday

Weekly Hours: 34 hours per week

Employment Type: Year-Round Full-Time

Pay Rate: Starting at $23.47 per hour, based on education and experience

Position Overview:
Provide case management and supportive services to individuals and families experiencing housing instability or other barriers to self-sufficiency. Assess participant needs, coordinate community resources, and build collaborative relationships with service providers and property owners to promote housing stability and long-term success.

Why Work for GLCAP?

When you work for Great Lakes Community Action Partnership (GLCAP), you are part of a non-profit organization that helps individuals, families, and communities thrive. We are driven by integrity, collaboration, accountability, respect, and adaptability—the values that fuel our passion for making a difference in the lives of the people we serve. If you are looking for meaningful work where you make an impact every day, you will find it here at GLCAP.

Benefits and Perks:

• Work-Life Balance: 34-hour full-time workweek with three-day weekends
• Health Coverage: Medical, dental, and vision insurance available from day one
• Health Savings: Health Savings and Flexible Savings Accounts with employer contributions
• Retirement: 403(b) plan with 4% employer match plus a 3% employer contribution
• Paid Time Off: Up to 6 weeks of combined vacation, personal, and sick leave accrued per year
• Paid Holidays: 12 observed holidays per year
• Income Protection: Life insurance and long-term disability insurance
• Employee Support: Employee Assistance Program and wellness incentives
• Professional Development: Education assistance and training opportunities

Education:

Associate's degree in social work, human services, psychology, or a related field.

Experience:

At least three years of experience providing case management or working with at-risk youth, adults, or families.

Duties and Responsibilities: 

• Initiate and maintain relationships with other agency departments, area social service providers, and property owners to assist participants and families in meeting their needs.
• Recruit, screen, assess, establish goals, and make referrals related to employment, housing, health care including substance abuse and/or alcohol abuse, economic self-sufficiency, and interpersonal relationships to assist participants and their families meet their basic needs.
• Determine if participants meet eligibility requirements.
• Provide referrals, case management, crisis intervention, support, and follow-up services for participants and their families, conduct participant home visits on a regular basis.
• Maintain on-going communication with supervisor and internal support team regarding the progress of the participant.
• Ensure timely entry of information into the appropriate program database system.
• Prepare, submit, and ensure the accuracy of payment vouchers, required documentation, reports, and participant files within established time frames.
• Other duties and responsibilities as directed by supervisor.

As a condition of employment, the following are additional requirements:

• Initial and periodic Motor Vehicle Records checks, maintain a valid driver’s license, and maintain a safe driving record.
• Must have insured, dependable transportation available for daily use.
• Must submit to initial and/or periodic state and/or federal criminal checks.
• Must submit to initial and periodic drug and alcohol testing.
• Ability to be reached by cellular phone during business hours and after hours.

Join us in Helping Communities Thrive, One Neighbor at a Time.