Job Title: Talent Operations Manager
Location: Broadwell, Plymouth MN
Salary: $60,000- $65,000 annually
Position Summary
The Talent Operations Manager leads the full lifecycle of direct care staffing, including recruitment, onboarding, scheduling, and workforce optimization. This role is critical in ensuring a seamless and positive candidate and employee experience while maintaining appropriate staffing levels to support high-quality resident care and operational efficiency.
This position works closely with community leadership to align staffing strategies with occupancy, acuity, and budget expectations, while fostering a culture of accountability, engagement, and service excellence.
Key Responsibilities
Recruitment & Applicant Flow
- Manage full-cycle recruitment for direct care staff, including job postings, sourcing, screening, interviewing, and hiring
- Ensure timely, consistent communication with candidates to deliver an excellent applicant experience
- Partner with leadership to proactively identify staffing needs and implement effective recruitment strategies
- Maintain applicant tracking systems and ensure accurate documentation
Onboarding & Orientation
- Oversee onboarding from offer acceptance through orientation
- Coordinate and/or facilitate new hire orientation to ensure a welcoming, organized experience
- Partner with the Business Office Manager to ensure completion of all pre-employment requirements
- Support early engagement and retention through regular check-ins during the first 90 days
Scheduling & Staffing Management
- Develop and manage staff schedules based on resident needs, occupancy, and acuity
- Proactively adjust schedules to address call-offs, open shifts, and operational changes
- Ensure fair and equitable scheduling practices
- Assist with direct care as needed to support staffing coverage and quality care
- Coordinate after-hours and weekend staffing needs and respond to urgent gaps
- Serve as a point of contact for staffing-related issues outside standard business hours
Overtime & Workforce Optimization
- Monitor and manage overtime in alignment with budget expectations
- Identify trends and implement strategies to improve staffing efficiency and reduce overtime
Compliance & Communication
- Ensure hiring, onboarding, and scheduling practices comply with all policies and regulations
- Partner with the Business Office Manager to maintain accurate employee records
- Provide regular updates on hiring progress, staffing levels, and workforce challenges
Employee Retention & Engagement
- Develop and implement strategies to improve retention and reduce turnover
- Lead employee engagement efforts, including stay interviews and feedback collection
- Partner with leadership to address staffing challenges and foster a positive work environment
Qualifications
- High school diploma required; Associate degree in a related field preferred
- Experience in recruiting, staffing, scheduling, or workforce management required
- Healthcare or senior living experience preferred
- Strong organizational and time management skills
- Excellent communication, interpersonal, and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience with scheduling and applicant tracking systems preferred
Work Environment & Requirements
- Community-based role with frequent interaction with staff and leadership
- Requires flexibility in scheduling based on staffing needs
- Includes evenings, weekends, and on-call responsibilities as needed
Why Join Us?
- Opportunity to shape and lead staffing operations within a growing community
- Collaborative leadership and team-focused culture
- Direct impact on employee experience and resident care quality
- Competitive salary and professional growth opportunities
- Full benefit package and 401K
Apply today to make a meaningful impact on both team members and residents at Broadwell !
