Host (JALC)

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking an energetic, polished, and welcoming Part-Time Host to join the team at Dizzy’s Club at Jazz at Lincoln Center. As one of the first and last points of contact for our guests, you’ll help set the tone for an unforgettable experience where world-class jazz, hospitality, and New York City energy come together. The ideal candidate has a natural ability to connect with people, stays composed during busy service periods, and understands that exceptional hospitality begins the moment a guest arrives. From managing reservations and seating to welcoming guests and supporting the front-of-house team, you’ll play an important role in creating a smooth, memorable experience from arrival to farewell.

Responsibilities

Guest Welcome & Experience

• Greet and welcome guests with warmth, professionalism, and enthusiasm.
• Create a positive first impression and provide a courteous farewell as guests depart.
• Escort guests to their assigned dining or bar areas, present menus, and introduce them to their server.
• Provide additional assistance to guests who may require extra attention.

Reservations, Seating & Guest Flow

• Manage reservations, waitlists, seating assignments, and guest flow throughout service.
• Provide accurate wait-time estimates during high-volume periods.
• Monitor dining and bar areas to help maximize seating while maintaining a comfortable guest experience.
• Communicate closely with servers and management regarding table availability, seating capacity, and guest needs.

Guest Communication

• Answer incoming phone calls professionally and assist with reservations, general questions, and other inquiries.
• Manage incoming voicemails and ensure messages are accurately documented and communicated.
• Provide clear and accurate information about the guest experience and venue operations.

Front-of-House Support

• Maintain a clean, organized, and welcoming reception and entrance area.
• Assist the service team as needed to support smooth operations.
• Provide coat check services when required, handling guests’ belongings carefully and securely.
• Collaborate with front-of-house and back-of-house teams to support efficient service.

Qualifications

• 2-3 years of previous Host/Hostess or similar guest-facing hospitality experience is preferred, particularly in a high-volume NYC restaurant, club, or hospitality environment.
• Strong understanding of restaurant etiquette, guest service standards, and front-of-house operations.
• Experience managing reservations, waitlists, seating arrangements, and guest flow.
• Excellent customer service, verbal communication, and interpersonal skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to multitask, prioritize, and maintain composure during busy service periods.
• Professional, welcoming, and team-oriented approach.
• Strong sense of urgency and ability to respond quickly to guest and operational needs.
• Familiarity with applicable health and safety standards.
• Ability to stand and walk for extended periods throughout a shift.
• Availability to work a flexible part-time schedule, including evenings, weekends, and late nights, based on operational needs.

Join the Team

Bring your passion for hospitality to one of New York City’s most exciting live jazz experiences. At Dizzy’s Club, every performance is unique—and every guest experience should be, too. If you love connecting with people, thrive in an energetic environment, and take pride in making guests feel genuinely welcomed, we’d love to hear from you.

Location: Dizzy’s Club at Jazz at Lincoln Center, New York, NY 10019.

Schedule: Full-Time | Work Location: On-Site | Schedule: Evenings, including late nights and weekends.

Base salary: $18.00-$20.00/hour

Benefits: Vacation time, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and FSA (Flexible Spending Account).

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.