The Role Aim:
The Client Manager is an operationally focused early careers recruitment specialist responsible for the end-to-end delivery of recruitment campaigns.
The role sits at the heart of campaign execution, owning the day-to-day management of the recruitment process, ensuring a high-quality candidate experience, maintaining strong client relationships, and closely managing and reporting on the candidate pipeline to achieve hiring outcomes.
A portfolio of client relationships and projects are managed
- Manage all client communications including weekly calls, written updates, pipeline discussions and issue escalation.
- Provide clear, accurate and timely updates on campaign progress, risks and opportunities.
- Support with governance requirements e.g. in regular business reviews.
- Build trusted client relationships through strong operational delivery and transparent communication.
Exceptional Candidate Experience
- Ensure a positive, engaging, and inclusive experience for candidates at every stage of the recruitment journey.
- Proactively manage candidate communications, expectations, and queries.
- Identify and address candidate drop-off risks, recommending and implementing engagement interventions where required.
Operational Excellence across all projects
- Manage the operational delivery of early careers recruitment campaigns from launch through to hire.
- Own the recruitment process, including candidate attraction, screening, shortlisting, interview coordination, and offer management.
- Act as the main point of contact for clients, managing all operational communications throughout the campaign lifecycle.
Comprehensive Pipeline Management, Reporting & Insight
- Maintain close oversight of candidate pipelines, ensuring quality, and pace.
- Produce and deliver regular pipeline reporting, highlighting performance against targets and key metrics (such as DEI).
- Analyse pipeline data to identify trends, risks or shortfalls and recommend practical interventions to improve outcomes.
- Deliver end-of-campaign reviews with clear insight and recommendations.
The team is collaborative and cohesive and continually driven to achieve excellent results.
- Work closely with the Client Delivery Centre to ensure campaigns are appropriately resourced.
- Monitor operational performance across marketing effectiveness, candidate throughput, and hiring outcomes.
- Ensure all project documentation, trackers, and reports are accurate and up to date.
- Contribute to a collaborative, high-performing team culture focused on continuous improvement.
- You will be a team player, committed to and motivated by the success of the team. You will be willing to go the extra mile when needed.
- You will be a problem solver, using your own initiative as well as reaching out and learning from others.
- A confident and professional manner with excellent written, phone, and conversational skills.
- You will have a positive, can-do attitude.
- You can be resilient in a fast-paced operational environment.
- You will be committed to your own self development, taking time to understand our industry, our products and our customers.
- You are agile, attentive, and able to manage your own time and workload effectively.
- You are adaptable and able to pick up new systems and processes quickly.
Work Experience, Knowledge & Skills:
- An experienced early careers recruiter with the ability to deliver and manage an end-to-end recruitment process for graduates, interns, placement students, apprentices or school leavers.
- Confident in relationship management.
- Proactive and a quick learner.
- Focused, conscientious, efficient with excellent time management skills.
- Able to collaborate with peers and other people inside and outside the business.
- Confidence using data and insight to advise on recruitment interventions.
- Strong relationship management and presentation skills with clients and internal stakeholders.
- Highly organised with excellent time management and attention to detail.
- Permanent role 37.5 hours per week.
- 3-month probationary period.
Candidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies.
If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch -
[email protected].
