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    GR

    Group O

    Customer Service

    Human Resources Associate

    Milan, United StatesOn-SiteFull-time1–2 yrs experience$21 – $24 / hourPosted 1mo ago
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    Job description

    Are you passionate about helping people and creating exceptional employee experiences? Do you take pride in accuracy, organization, and finding ways to make processes run more efficiently? If this sounds like you, we'd love to hear from you. We invite you to learn more about our Human Resources Associate role and apply to join our team.
    As a Human Resources Associate, you will play a key role in supporting employees throughout their employment journey by maintaining employee records, administering benefits, assisting with onboarding, conducting audits, and supporting HR programs and initiatives. We are seeking a detail-oriented and customer-focused professional who is committed to delivering exceptional service and supporting the success of our employees and organization.
    Essential Functions:
    • Maintain accurate and up-to-date employee records within Human Resources Management System (Paycom), ensuring personnel files, documentation, and employment data are complete and up to date
    • Validate onboarding for Core and Temp Workers and hire into HR Management System
    • Process Personnel Action Forms (PAFs) for rehires, terminations, and other employee updates
    • Review, reconcile, and process invoices related to HR
    • Administer and facilitate new hire orientation
    • Provide administrative support including generating reports, uploading documentation, and maintaining employee records
    • Validate employee benefit enrollments, investigate and reconcile benefit discrepancies, and partner with carriers and internal stakeholders to ensure accurate coverage and billing
    • Serve as a point of contact for employees, managers, and external partners by delivering exceptional customer service through in-person, phone, and email interactions
    • Performs audits of various HR functions and recommends corrective action
    • Assists with research and/or special projects
    Secondary Functions: 
    • Coordinate employee events
    • Process mail
    • Order office supplies
    Education: 
    • High School diploma or equivalent
    Experience:           
    • Data entry in software system
    • 1-2 years of clerical/administrative experience
    Preferred Experience: 
    • 1-2 years of clerical/administrative experience in Human Resources department
    Skills and Qualifications: 
    • Intermediate computer skills: Microsoft Word, Excel, PowerPoint
    • Exceptional verbal and written communication skills
    • Excellent organization and time management skills
    • Problem solving
    Preferred Skills and Qualifications: 
    • Computer: Microsoft Outlook, Microsoft SharePoint, HR Management System (HRMS)
    • Bi-lingual English/Spanish, verbal and written
    • Presentation skills
    • Initiative
    • Professionalism
    • Maintain confidentiality
    • Dependable
    • Adaptable
    Physical Requirements:
    • Ability to sit for long periods of time
    • Medical, Dental, Vision, and Life Insurance
    • Flexible Spending Accounts (Medical and Dependent Care)
    • 401(k) Plan with Company Match
    • Generous Paid Time Off
    • 10.5 Paid Holidays
    • Career Development Opportunities

    Job details are sourced from the employer's original posting.

    Open job posting
    GR

    About the company

    Group O

    Group O is a company that provides customer service solutions, including call center support.

    View all Group O jobs
    Industry
    Customer Service
    Open roles
    37

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