Senior/Staff Product Designer

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Opportunity:

We're looking for a Senior or Staff Product Designer to join our Product Growth team. This role will shape how clients discover and navigate early parts of their experience with Grow Therapy. The Product Growth team is within our Match Success org, one of Grow's highest-priority areas where we help clients identify their needs, evaluate potential providers, and get them started on their therapy journey. You'll lead 0→1 design work — from strategy through launch — impacting millions of people looking for mental health support, and set the craft bar for how growth-focused design gets done at Grow. You’ll stand out as an applicant if you’ve worked on a consumer-focused growth team (B2C).
What You'll Be Doing:

• Explore a wide array of hypotheses and problems and then strive to create a clear point of view on what to build, translating business goals and client needs into concrete design briefs and roadmap milestones

• Bring clarity to ambiguous, cross-team growth problems — funnel drop-off, activation friction, new programs, channel optimizations — and turn them into shippable design work

• Design and prototype end-to-end, from early concept through high-fidelity design and production handoff, staying close through iteration to resolve issues as they arise

• Champion design excellence by treating product as an extension of of our brand, ensuring every touchpoint meets the highest quality standards

• Partner with Product Management, Data Science, and Engineering to design and interpret experiments, using quantitative and qualitative signals to inform design decisions

• Use AI-powered tools as a natural part of your workflow to prototype faster, explore more directions, and multiply your own and your team's output without sacrificing craft

You'll Be a Good Fit If:

• 6+ years of end-to-end (UX and UI) product design experience on consumer-facing or marketplace products; growth team experience a plus, consumer-grade quality a must

• Portfolio demonstrating craft excellence, systems thinking, and leadership through influence on consumer experiences —shipped outcomes, not just polished mocks

• Strong visual design sensibility, with range across systemized UI and more expressive, brand-forward work

• Experience leading design on high-impact projects, including giving direction and feedback to other designers

• Ability to think strategically about product vision — not just how something should look, but what should be built and why

• Experience shipping applications or software across mobile and web

• Skilled at using AI as a creative and productivity multiplier, moving faster and exploring more ideas without sacrificing judgment

• Excellent communication skills, able to articulate and defend design decisions to both design and non-design partners

• Experience establishing design workflows, systems, and team practices that scale beyond a single project

• Proven ability to collaborate effectively with Engineering, PM, and other disciplines as true partners, not just stakeholders

Employment Type: Full Time

This is a hybrid role with the expectation to work onsite from our NYC or SF hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (ex. team workshops, hackathons, company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.
Role Details:

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is:

• Hybrid Commitment: $182,000 - 227,000 USD Annually

This role is hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday). Expect to travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report.

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance. Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.