Administrative Assistant

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Administrative Assistant is a representative of GT Independence who provides phone, e-mail, and face-to-face personal service to people served, employees of GT Independence, and their partners. The Administrative Assistant performs general clerical duties.

RESPONSIBILITIES AND DUTIES

• Answer telephones and transfer to appropriate individual or queue.
• Meet and greet visitors to the office.
• Open, log, and distribute all incoming mail appropriately.
• Pick-up and deliver mail from and to post office and package delivery company when necessary.
• Sign for and distribute UPS/Fed Ex/Airborne packages.
• Create and modify documents using Microsoft Office products.
• Assist in preparation of regularly scheduled reports.
• Download and distribute incoming faxes.
• Process documents following established policies and procedures.
• Setup and coordinate meetings and conferences.
• Arrange travel reservations when necessary.
• Document meeting minutes.
• Research and gather information.
• Maintain inventory of general office supplies.
• Draft communications.
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, scanning, and filing.
• Maintain electronic filing system.
• Operate postage machine when necessary.
• Develop and update administrative systems to improve efficiency.
• Coordinate repairs to office equipment.
• Support staff in assigned project-based work.
• Maintains confidentiality of records relating to clients
• Uphold Company mission and values
• Other duties as assigned.

EDUCATION

• High School Diploma or equivalent (GED)

EXPERIENCE AND QUALIFICATIONS

• At least one year of related experience
• Competent in the use of Microsoft Office programs and the Internet
• Excellent written and oral communication skills
• Knowledge of basic administrative procedures and terminology
• Ability to participate in a team environment

WORK ENVIRONMENT

• Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_______________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.