Summary The successful candidate will support all of GCBT’s divisions in past due collections using established policies and procedures to manage risk while maximizing return. The candidate will interact with attorneys, internal staff, clients, account debtors, and others to resolve matters of significance. This position is considered to be in-person at our offices located in Celebration, FL . Responsibilities Manage assigned accounts to maximize recovery within the constraints of the existing legal and economic parameters.
Communicate with debtors and others to obtain any information needed for past due accounts. Communicate with attorneys, collections specialists, and other outside personnel assisting with collections and liquidation efforts. Report on status of each account to supervisor, including preparation of periodic status updates. Prepare demand letters, pleadings, and agreements using Legal Department forms. Follow up by phone and email with borrowers and account debtors regarding demand letters and defaulted accounts.
Review and generate reports using internal portfolio management systems. Assist with negotiation of monetary resolutions with clients, account debtors, and third parties. Research account and asset information necessary to collect. Provide prompt and responsive direction to operational personnel while handling multiple issues in a deadline-intensive environments.
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