Job Overview
The role of the Busser is to assist the server. While concentrating on the specifically assigned stations, each bus person is a part of the service team and must work together to provide every customer with the highest level of service possible in a fast-efficient manner.
Essential Duties and Responsibilities
- Stocking and restocking the wait station in the dining room and in the kitchen.
- Watering the tables and assisting in clearing the tables as directed by the server.
- Removing used dishes and glassware from the dining room.
- Resetting the tables, as needed.
- Assisting in proper closing of the dining room as directed by the manager on duty.
Qualifications
- A high school diploma is required.
- Must have excellent organizational, interpersonal, and administrative skills and excellent attention to detail.
- Ability to deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts.
- Requires the ability to add, subtract, multiply and divide in all units of measure, using whole numbers.
Physical Demands and Work Environment
- The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50-75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate.
Licenses, Certifications, Registration: Requires a pari-mutuel license.
