About the role
This Guest Experience Coordinator role is all about bringing the GYG magic to life by supporting our guests with speedy, friendly, and knowledgeable service across everything from menu questions and dietary needs to order tracking, refunds, and promos.
You'll be the go-to guru for guest feedback, solving problems with a smile, spotting trends, and working closely with our restaurants, Franchisees, and internal teams to keep things running smoothly.
With tools like Zendesk, Braintree, and Resto at your fingertips, you'll juggle queries like a pro, help with fun stuff like merch rewards, photo shoots, and new store launches, and make sure every guest leave feeling the GYG love!
You will bring
What's in it for you?
Ready to join the team? Apply now to start the conversation
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together.