NETWORK SYSTEMS ADMINISTRATOR

JOB DESCRIPTION

gyro is the Global Ideas Shop. We are 600 creative minds strong, united by a single

mission: to produce ideas that are humanly relevant.

We bring together a myriad of talents, including visionaries, artists, strategists and

experts across a range of disciplines, to fulfil this mission for our clients. We are

bound by our core beliefs in open thinking, the desire to embrace change and the

belief that great ideas can come from anyone and anywhere. We call this unconventional

culture UNO. It celebrates inspiration, collaboration and mutual respect and it is

what defines us.

As a vital part of gyro, you’ll be comfortable building the kind of closeness with

others that means you know the punch lines to each other’s jokes, what everyone’s

favourite pizza is and quite possibly share the stories that you shouldn’t. You will

smile, even when it’s tough because you know you are not alone. We talk to each other,

we work together and we share all the challenges and triumphs a creative life brings.

This is UNO.

If you choose to join us, this is what you will do while you are here.

We are looking for someone who will bring:

The Network Systems Administrator will provide information technology, audio and video

technical support to employees in North American locations of gyro, particularly those

in the Eastern United States. Ideal candidates should be self-starters, capable of

working with minimum direct supervision.

Role reports to the IT Services Manager, North America. This is not a senior level

position.

• Provide onsite and remote technical support, training, and troubleshooting to gyro computer and A/V systems users, primarily those in the United States.

• Provide support of A/V meetings and technology projects that may involve clients.

• Support infrastructure maintenance and projects.

• Be in the office regularly – this is not a remote work position.

• Must be able to become Apple certified (Apple Certified Mac Technician) within 6

months of hire date.

• Other senior managers with whom the Network Systems Administrator will work are the

Director of IT, and the location General Manager/President.

Issue #1/2015 global

Experience we’re looking for:

• Recent Apple Macintosh technical knowledge and experience is absolute.

• Apple Macintosh OS X versions 10.6-10.10.

• Apple Macintosh Server OS X version 10.6-10.10.

• Information technology degree or experience in technology within

marketing/advertising businesses is a plus. No specific degree or certification is

required.

• Any ITIL, A+, Macintosh, Cisco, and Microsoft Certifications would be a plus.

• 3-5 years supporting Macintosh and Windows computers in a mixed environment.

• Microsoft Windows 7 and 8.

• Command line and shell scripting experience.

• BlackBerry, Android, and Apple iOS operating systems, configuration, migration and

connectivity.

• Microsoft Office 2010 for Windows, Office 2011 for Mac.

• Microsoft Active Directory 2008 and Exchange Server 2010.

• Microsoft Lync 2010.

• Printers/Copiers and PostScript Raster Image Processors (RIPs)

• Entry level Cisco switching, wireless, routing, and VoIP telephony.

• AV systems and audio/video conferencing.

• Some knowledge of Adobe Creative Suite component applications is beneficial.

• Any exposure to website development, search analytics, print and artwork production

are a plus.

What you will get from us in return is:

• An opportunity to work at an award winning, world class, and truly unique agency surrounded by amazing talent.

• A voice in influencing the direction of gyro IT.

• An opportunity to be a recognizable contributor and a part of a highly visible yet small IT team spread across all of North America.

• A chance to flex and expand your skills as an IT generalist.

• A team focused on the end user and providing smooth day-to-day operations.

Issue #1/2015 global

What you will get from us in return is:

Experience working in a culture of inspiration, education, collaboration and celebration — an environment where you will grow as an individual within the advertising and marketing communications profession. The opportunity for advancement in the strategy and account planning discipline, or in other agency disciplines that may peak your interest along the way. And of course, the bragging rights that come with working for the B2B Agency of the Year.