HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    H&

    H&M Group

    Retail

    Full Time Sales Advisor (Pacific Place, Admiralty)

    Hong Kong, Hong Kong SAR ChinaOn-SiteFull-timePosted 3d ago
    All H&M Group jobs

    Job description

    As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

    You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

    Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

    While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

    • Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
    • Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
    • Action-oriented: Proactive and driven to take initiative and get things done.
    • Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
    • Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
    • Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
    • Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

     Preferable but not mandatory

    • Understanding of store operations & customer service skills from previous retail experience.
    • Confident in offering customers advice on fashion trends, materials, sizing etc.

    When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

    • Employee discount
    • Double pay – thirteenth month bonus
    • Clothing allowance
    • 14-20 days Annual Leave
    • Medical insurance
    • Birthday Leave
    • Enjoy a competitive monthly bonus based on meeting sales targets

    Job details are sourced from the employer's original posting.

    Open job posting
    H&

    About the company

    H&M Group

    H&M Group

    View all H&M Group jobs
    Industry
    Retail
    Open roles
    1588

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.