This position is eligible for a $4,000 sign-on bonus. Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.
Compensation: Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is: PAY - $30.00 to $40.00
Benefits:
- Employee Discount on gasoline, and residential propane and oil
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan with Company Match
- Paid Time Off
- Employee discounts
- Company Paid Life Insurance and Optional Life Insurance
- Short-Term and Long-Term Disability
- Critical Illness and/or Accident Insurance
Job Summary:
Propane Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating systems, as well as related tanks and piping.
Specific Responsibilities:
- Installs, maintains, and repairs tanks, piping, heating equipment, and appliances at commercial and residential customer sites.
- Communicates in a timely manner with dispatchers, maintaining a schedule and making sure any delays are properly communicated to the customer.
- Follows a standardized format for customer repair visits:
- Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
- Diagnoses diverse electrical and mechanical service issues.
- Explains the diagnosed issue in concise terms to the customer, together with the resolution.
- Understands, and articulately conveys, company pricing and services to customers.
- Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
- Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).
- Completes visit by obtaining customer signature and correct customer information, including email address.
- Notifies dispatchers of any issues that require repair or compromise delivery or service.
- Maintains proper stock, parts, tools, and safety equipment in the vehicle.
- Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection forms.
- Participates in company provided training opportunities on latest industry technologies.
- Executes other tasks assigned by the Propane Service Manager.
