POSITION TITLE: Boat Crew
REPORTING TO: General Manager
LOCATION: Lake Coeur d’Alene Cruises
Key Responsibility Areas
- Provide the highest possible level of service to our Guests
- Ensuring an acceptable appearance and standard of vessel, tools, utensils, and product at all times while maintaining safety and security of passengers and vessel
- Must have legal qualification to satisfy assigned duties
Major Duties
General Administration
- Understanding and accountability for all regulations associated with position
- Ability to learn necessary skills for performing assigned duties
- Appropriately engage Guests upon boarding
- Enthusiastically promote all sources of revenue generation with applicable knowledge of relevant product
- Accountable for cash, revenue, applicable sales reports, product inventory
Ability to work as part of a team
- Utilize great communication skills with other team members, management, and Guests
- Appropriately prepare boat for event including stocking product
- Responsible for dispensing product according to regulations and company policy
- Able to access all decks and storage areas of the vessel
- Ability to move all product as necessary
- Good balance, steadiness and coordination
- While a uniform is provided, a neat, crisp, professional appearance is essential.
- Possess an attitude of willingness to overcome all challenges
- Convey a calm and organized disposition even when busy.
Schedule Requirements and Physical Demands
- Able to work an average of 40 hours per week.
- Able to work a variety of shifts, which include weekends, nights, days, and holidays.
- Able to walk and stand on your feet 8 to 10 hours at a time.
- Able to walk on tile, carpet, and up and down stairs
- .Must be able to work flexible hours.
- Capacity to work and stand for long periods of time, up to 12 hours per shift
