The Service Technician is responsible for inspecting, repairing, installing, and maintaining gymnasium and athletic equipment to ensure safe, reliable, and high-quality operation. This role requires strong mechanical aptitude, troubleshooting skills, and a commitment to safety and customer service. Technicians work independently and as part of a team at schools, recreation centers, universities, and other athletic facilities.
Key Responsibilities
- Diagnose, repair, and maintain gymnasium and athletic equipment, including but not limited to basketball goals, volleyball systems, divider curtains, wall pads, bleachers, scoreboards, and related mechanical and electrical systems
- Perform preventative maintenance inspections to ensure equipment safety and compliance with manufacturer specifications and industry standards
- Install new gymnasium equipment and retrofit or upgrade existing systems
- Identify worn, damaged, or unsafe components and recommend repairs or replacements
- Accurately document service work, parts used, and time spent on each job
- Communicate clearly with customers regarding equipment condition, repair needs, and service recommendations
- Follow all safety procedures, including lockout/tagout, fall protection, and proper use of tools and lifts
- Maintain service vehicle, tools, and inventory in a clean and organized manner
- Collaborate with supervisors and team members to schedule work and meet project deadlines.
Required Qualifications
- High school diploma or equivalent
- Mechanical aptitude with experience using hand and power tools
- Ability to read and interpret technical manuals, drawings, and instructions
- Basic electrical knowledge (low-voltage systems preferred)
- Valid driver’s license with a clean driving record
- Ability to work at heights and lift up to 75 lbs
- Strong problem-solving skills and attention to detail
- Professional demeanor and strong customer service skills
Preferred Qualifications
- Previous experience servicing gymnasium, athletic, or commercial facility equipment
- Welding, fabrication, or carpentry experience
- Experience working in schools, athletic facilities, or construction environments
- OSHA 10/30 certification or equivalent safety training
Work Environment & Physical Demands
- Work is performed indoors and occasionally outdoors at customer facilities
- Frequent climbing, lifting, bending, and standing for extended periods
- Use of ladders, scaffolding, lifts, and other access equipment
- Travel to job sites; overnight travel may be required occasionally
Compensation & Benefits
- Competitive hourly wage or salary based on experience
- Overtime opportunities
- Company vehicle and tools provided (if applicable)
