Housekeeper Lead

Job Summary

A Housekeeper Lead will perform the same duties as a Housekeeper but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead this role is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and/or providing oversight of room attendant duties as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details

Just north of San Antonio, visitors can stay at this friendly city in Texas Hill Country. Located just off the I-10 and Highway 46, we’re minutes from a wealth of local attractions and exciting things to do - from the natural wonders of the Cascade Caverns to the Cave Without a Name. Travelers can explore the old-time feel of the Enchanted Springs Ranch and historic Main Street. Families can visit nearby Six Flags Fiesta Texas and SeaWorld.

Whether guests are staying for business or pleasure, they're guaranteed a fantastic welcome at Hampton Inn and Suites Boerne, TX. Guests can get comfortable in a stylish, spacious guest room - centered on a king/queen-sized clean and fresh Hampton bed®. They can curl up in front of the 32" flat panel color television, type away on the handy lap desk and send e-mails with the free high-speed internet access. In the mornings, we offer Hampton's free hot breakfast and complimentary drinks in the evening. We're committed to providing our guests with an unforgettable taste of Boerne, Texas.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan