Franchise Development Manager - Bilingual, Spanish and English

The Franchise Development Manager is responsible for identifying, attracting, and engaging potential franchisees to join our expanding franchise network. This pivotal role involves developing recruitment strategies, conducting market research, and building relationships with prospective franchisees. The position will play a key role in achieving company growth objectives by ensuring a flow of qualified franchise candidates aligned with our brand values.

This position requires professional working proficiency in Spanish and English, spoken and written. A significant share of our prospective Franchisee pipeline is Spanish-speaking. The Franchise Development Manager conducts discovery calls, screening interviews, expos, and seminars directly with those candidates, and prepares, reviews, and explains recruitment materials, correspondence, and investment information in both languages. The role cannot be performed effectively in one language alone, which is why bilingual proficiency is a requirement of this position rather than a preference.

Key Competencies

Strategic Thinking & Business Acumen, Relationship Building & Communication, Bilingual Communication (Spanish and English), Sales & Negotiation Skills, Legal & Regulatory Knowledge, Project Management & Organizational Skills, Marketing & Brand Advocacy, Analytical & Financial Skills, Franchising Experience Preferred

Duties & Responsibilities

• Develop and implement effective recruitment strategies to attract high-caliber franchise candidates, utilizing various channels such as digital marketing, industry events, and networking.
• Conduct initial screenings and interviews to assess the qualifications, financial capability, and suitability of potential franchisees.
• Maintain a robust pipeline by leveraging technology to track interactions and follow-up activities.
• Provide detailed information to prospects about the franchising process, investment requirements, and support systems.
• Foster strong relationships with potential franchisees throughout the recruitment process, ensuring a positive candidate experience.
• Organize and participate in franchise expos, seminars, and webinars to promote the brand and engage with potential candidates.
• Collaborate with the marketing team to create compelling recruitment materials and advertisements that highlight the benefits of joining our franchise network.
• Work closely with Franchise leadership to refine recruitment criteria and processes based on market trends and the evolving needs of the franchise system.
• Prepare and present reports on recruitment activities, outcomes, and insights to Franchise leadership and other stakeholders.
• Ensure compliance with all legal and regulatory requirements related to franchising and recruitment.
• Conduct discovery calls, screening interviews, and follow-up conversations with Spanish-speaking prospective Franchisees in Spanish.
• Prepare, review, and explain recruitment materials, correspondence, and investment information in Spanish as well as English, partnering with Marketing on materials and with Legal on anything carrying disclosure content so that translated material is reviewed before use.
• Represent the brand at Spanish-language expos, seminars, and webinars, and build relationships within Spanish-speaking business and franchise networks.

This job description outlines the general duties and responsibilities for the position. Other duties may be assigned as needed.