Community Supports Coordinator

Position Overview:

Oversee designated Community Support Programs and departmental policies, procedures, and service standards in conjunction with management.

Essential Duties and Responsibilities:

· Develop and maintain Habilitation plans

· Supervise Community Support staff and volunteers by providing employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

· Participate in the hiring process and ensures the orientation of new staff and ongoing training for Community Support Staff is maintained. 

· Assist in evaluation of employees' job performance and conformance to regulations and recommend appropriate personnel action.

· Coordinates sufficient staffing levels by maintaining work schedules and approval of time off requests.

· Assures adherence to OPWDD regulations and operating standards and procedures.

· Oversees the daily operation of the programs and general record keeping procedures including program participant records, fire and safety, employee timesheets and financial records.

· Ensure communication to management regarding any problems or issue that arises.

· Prepare required reports for management.

· Ensure follow-through on medical and other relevant appointments attended. 

· Develop and maintain a liaison with families and community agencies through open communication and collaboration.

· Promote the individual’s independence by implementing the Individual Program Plan, attending to personal, self-care and other program needs that the individuals cannot independently accomplish and overseeing the safety and well being of the individuals.

· Provide on-call as needed.

· Performs other duties as assigned.

Education and Experience Requirements:

This person must be a QIDP as they are overseeing plans.

• Bachelor’s Degree in human services field and a minimum of 1-2 years working with the developmentally disabled and supervisory experience in an OPWDD Program.

Qualifications and knowledge:

• Must possess a valid driver’s license and a satisfactory driving record.
• Excellent verbal, written, interpersonal, organization and active listening skills. 
• Excellent organizational & time management skills.
• Ability to multi-task in a fast-paced, team-oriented environment.  Strong collaboration skills.
• Exceptional problem solving skills, including a proactive approach to problem solving and the ability to make quick and independent decisions in response to changing conditions. 
• Proficient with Internet Explorer; Microsoft Excel; Microsoft Outlook; Microsoft Word; and Windows Operating System.  

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is:

  • Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Occasionally required to reach with hands and arms. 
  • Fingering is required regularly for typing and the use of hands in a repetitive motion.
  • Regularly required to talk and hear with the ability to exchange and receive detailed information
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus to perform activities such as preparing and analyzing data, viewing computer screens.
  • Required to function around disabled individuals.
  • Working conditions of this position do not substantially expose workers to adverse environmental conditions and are typical of an indoor work environment.