MAIN RESPONSIBILITIES / DUTIES
- Responsible for integrating several modules to create a web page.
- Implements required configurations to activate the required modules for the web application / website.
- Localises web application / website (where applicable) via backoffice / content management system (CMS).
- Upload contents into the web application / website.
- Performs webmastering (page setup) on imported contents.
- Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task).
- Participates in User Acceptance Testing with client to ensure the web application / website is fit for use.
- Participates in the Launch of the web application / website.
- Ensures administration and maintenance of sites.
- Creates/modifies contents, includes images and newsletters.
- Manages multimedia Visual graphical interfaces and editorial content.
- Ensures integration of multimedia elements.
- Moderates the site and improves SEO.
- Manages updating and archiving of web pages.
- Provides workload estimation of assigned tasks and ensures delivery in agreed time frame.
- Ensures alerts are raised proactively.
- Abides to practices and processes across disciplines.
- Ensures effective communication and promotes a sense of participation and involvement.
- Any other duty related to your position, assigned by your reporting line.
REQUIREMENTS / QUALIFICATIONS
ACADEMIC BACKGROUND
- Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field
REQUIRED EXPERIENCE
- Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
- Proven ability to follow practices and processes to ensure high-quality support services to the clients.
- Working knowledge of Microsoft Office Excel.
- Desirable:
- 1+ year of experience in IT or IS field
