Manager, Transshipment

• Worktime Model: Only Full Time

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

Responsibilities

1. Overall responsible for team’s performance.
2. Provide coaching and training to team members.
3. Prepare team’s productivity report and review team’s workload balance. 
4. Getting overview of available transportation requests and check for missing information/illogic routing, etc, if needed.
5. Forecast transportation volume based on booking situation in case of market requirement.
6. Prepare an accumulative statistics of monthly T/S volume & trend.
7. Assist solving transshipment problems.
8. Solve transportation issues related to reported transport executions.
9. Monitor team’s execution of work order in line with request to ensure smooth operation.
10. Monitor team to meet W/O creation and aging targets.
11. Getting overview of up-to-dated DG and RF policy at transshipment ports/outports.
12. Negotiate with new vendor to set up SOP and acknowledge our KPIs.
13. Monitor flow share in line with tender result; escalate to procurement of missing rate & vendor’s service failure, etc.
14. Monitor vendor performance.
15. Attend internal meeting to solve/align cross-functional issues.
16. Coordinate with regional T/S team to review and achieve T/S KPIs.
17. Oversee the maintenance of all FIS applications with regard to transportation and transshipment.

Qualifications

1. Bachelor’s degree with relevant working experience and/or shipping background in transportation.
2. Good spoken and written English (CET- 4).
3. Ability to read and write Chinese.
4. Full knowledge of pan China and international laws and regulations relating to transportation of containers by vessel.
5. Able to take stress and work under pressure.
6. Positive attitude and willing to learn.
7. Able to work independently.
8. Experience in managing a team.
9. Analytical and meticulous. 
10. Familiarize with feeder network and operations.