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    HappyFox

    Customer Support Software

    Account Manager

    Texas, United StatesRemoteFull-time5+ yrs experiencePosted 1mo ago
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    Job description

    About HappyFox: At HappyFox, we are a dynamic, customer-centric organization specializing in top-notch service desk solutions. We're committed to redefining the customer support experience through innovation and excellence. Join our mission to empower businesses with cutting-edge technology.

    The Role:

    We're looking for a highly motivated and results-driven Strategic Account Manager to manage and expand relationships with our most strategic accounts. Your focus will be on understanding each client's unique needs and ensuring they fully leverage the value of our services.

    Key Responsibilities:

    • Develop and maintain strong client relationships.
    • Align HappyFox solutions with client needs and objectives.
    • Act as a key contact and advisor for major accounts.
    • Drive financial growth through sales and strong client relationships.
    • Identify opportunities within territory and collaborate with sales teams.
    • Understand HappyFox products and market positioning.
    • Develop comprehensive account plans to ensure client success and account growth.
    • Have a strong grasp of value selling and MEDDIC/MEDPIC methodology to enhance sales effectiveness.
    • Ideal Candidate: A 'hustler' personality with relentless drive for sales goals and client expansion.
    • A 'hunter' mindset skilled in identifying and pursuing new prospects.
    • At least 5 years of account management or sales experience.
    • Ability to communicate and influence at all organizational levels.
    • Proven track record of client-focused solutions.
    • Ability to manage multiple projects with attention to detail.
    • Excellent listening, negotiation, and presentation skills.
    • Bachelor's degree in Business Administration, Sales, or relevant field.
    • Why Join HappyFox?
    • Join a team of passionate professionals.
    • Work with strategic, impactful clients.
    • Rapid career growth and development opportunities.
    • Competitive salary, commission structure, and benefits.

    Job details are sourced from the employer's original posting.

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    About the company

    HappyFox

    HappyFox is a cloud-based customer support software that helps businesses manage customer inquiries and provide efficient support.

    View all HappyFox jobs
    Industry
    Customer Support Software
    Open roles
    25

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