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    HappyFox

    Customer Support Software

    Engineering Manager

    Chennai, IndiaOn-SiteFull-time5+ yrs experiencePosted 1mo ago
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    Job description

    We’re looking for an experienced Engineering Manager to lead a growing team of Engineers to help them build and maintain our products, effectively work on the right things at the right time and help them grow as better engineers along the way. A solid engineering as well as a management background is a must and you should have prior experience running an engineering team.

    Responsibilities:

    Lead agile development and project planning Lead technical architecture discussion and quality code delivery Work with the engineering team, QA and Product teams to effectively run the product roadmap Keep everyone in the company informed on your team’s progress Work with the Support team to keep track of and triage technical issues and track it through to resolution Helping set and fulfill the engineering hiring plan for the team, including sourcing, screening, and interviewing Help implement effective engineering processes and policies Improve release process and managing bug/feature backlog

    Requirements:

    2+ years of engineering team management experience 5+ years of professional software development experience Should have worked on at least one of these programming languages (Python/Ruby/NodeJs) Excellent knowledge of best-practices and coding patterns You are proficient at reading and writing code and have built, shipped and maintained software You have experience in managing, coaching software developers to help them level up You have exceptional written and verbal communication skills and can communicate within your team and across teams You have good project management skills and can lead, keep track of and prioritize between multiple projects You are detail oriented and care about the quality of work that gets shipped You have been actively learning and keeping up with the industry both in terms of software development and product You are able to weigh several and often conflicting constraints and make rapid decisions in a fast-moving and quickly-growing company Engineering degree is must (B.E.

    CS preferred)

    Job details are sourced from the employer's original posting.

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    About the company

    HappyFox

    HappyFox is a cloud-based customer support software that helps businesses manage customer inquiries and provide efficient support.

    View all HappyFox jobs
    Industry
    Customer Support Software
    Open roles
    25

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