Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Quickly and accurately makes change, cashes checks, and processes fills.
- Writes receipts for pay outs and other documents. Accesses and enters information on a computer.
- Greets patrons and offers efficient, timely customer service during all window transactions.
- Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
- Maintains bank balance, keeps work area clean and supplies stocked.
- Completes any required paperwork accurately and efficiently.
- Customer facing transactions such as:
- Fronting Money, and Safekeeping transactions
- Currency exchanges
- Cashing checks
- Credit card cash advances
- Ticket related transactions
- Balances specific assigned areas with accuracy.
- Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.
- Cleans and sanitizes work and public spaces.
- Other duties as assigned.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
• High School diploma or equivalent required.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
· Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
- Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
- Must be twenty-one (21) years of age.
KNOWLEDGE OF:
- Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
- Basic math skills.
- 10-Key calculator.
- Prior cashier or teller experience strongly preferred.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Work in an environment subject to varying crowds and noise levels depending on guest volume.
- Communicate effectively with outside contacts and all levels of team members.
- Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.
- Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
- Balance bank at end of shift.
- Identify and accurately cash different denominations of cash currency, checks, etc.
- Stand for 100% of a shift in a noisy environment.
- Lift based on assigned areas.
- Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.
PAY RANGE:
$14 - $19/Hourly
