Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
RESPONSIBILITIES:
- Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars
- Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area. This includes:
- Washing bar mats
- Cleaning glassware and restocking it
- Loading boxes and ensuring pars are met
- Stocking beer, wine, liquor and mixers
- Moping floor
- Emptying trash and delivering to the receptacle
- Cleaning, resetting coffee machines including espresso units
- Daily maintenance on Coke machine, including filling BIBs and nozzles
- Wiping shelving and maintaining a neat work environment
- Use DipIt in sinks nightly to clean
- Keep Beverage service well, neat and orderly throughout the shift
- Perform timely service in a friendly and courteous manner
- Initiates and engages in conversation with all guests in a professional and friendly manner
- Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
- Communicates with management to rectify all customer needs, comments, or incidents
- Adheres to all established policies, procedures, and guidelines
ESSENTIAL JOB FUNCTIONS:
- This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.
- Stocking and efficient service across the casino floor
QUALIFICATIONS:
- Attention to detail
- Positive can do attitude
- Customer service
